Assistant Supervisor

LYT WELLNESS TCM PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A TCM Wellness Company in Singapore seeks a dedicated Assistant Supervisor. You will deliver TCM therapies, assist in staff training, and maintain high service standards. Ideal candidates have relevant certifications and at least 1 year of experience. This role requires commitment to a 6-day work week and willingness to work on weekends and public holidays.

Qualifications

• Possession of a relevant massage certification is preferable.
• Willingness to work weekends and public holidays.
• Minimum of 1 year of relevant experience.

Responsibilities

• Deliver consistent TCM therapies, including foot massage.
• Assist in staff training for service quality.
• Ensure cleanliness and organization of facilities.

Skills

Interpersonal skills

Professional demeanor

Commitment

Education

ITE, WSQ certificate, or equivalent massage certification

Job description

Job Description & Requirements

A TCM Wellness Company seeks a dedicated Assistant Supervisor to join our dynamic team.

Reporting Function

This role reports directly to the Supervisor.

Job Description

• Deliver consistent, professional Traditional Chinese Medicine (TCM) therapies, including foot massage.
• Maintain and uphold the highest standards of service.
• Assist in providing training to the new and existing staff for service quality.
• Assist in ensuring the cleanliness and organization of the facilities, treatment rooms, and all other areas within the outlet.
• Assist in preparation of necessary treatment products and manage the replenishment of stock, including towels and other supplies.
• Assist in addressing customer inquiries and concerns in an efficient and professional manner.
• Follow and implement the instructions provided by the Supervisor.

Requirements

• Possession of an ITEC, WSQ certificate, or equivalent massage certification is preferable.
• Willingness to work on weekends and public holidays.
• Commitment to a 6-day work week.
• A minimum of 1 year of relevant professional experience.
• A positive demeanor, strong work ethic, and excellent interpersonal skills.