Assistant Store Manager (Beauty)

Achieve Career Consultant Pte Ltd; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading company in the beauty retail sector seeks a Retail Store Manager to drive sales performance and lead a team. The ideal candidate will have extensive experience in retail management and a strong track record in customer service. Responsibilities include managing daily operations, fostering team culture, and ensuring customer satisfaction. This role offers an opportunity to influence store success and enhance customer experiences in a dynamic environment.

Qualifications

• Minimum 5 years of retail store management experience.
• At least 2 years of experience leading and developing teams.
• Strong awareness of current and emerging beauty trends.

Responsibilities

• Drive store and team sales performance to meet targets.
• Lead, coach, and motivate staff to deliver service excellence.
• Manage inventory, store facilities, and safety protocols.

Skills

Leadership

Sales Performance

Customer Service

Team Collaboration

Data Analysis

Job description

Duties:

• Drive store and team sales performance to meet targets

• Set and monitor sales goals; analyze data and prepare reports

• Lead, coach, and motivate staff to deliver service excellence

• Foster a positive, collaborative, and inclusive team culture

• Ensure smooth daily operations, staffing, and crisis management

• Manage inventory, store facilities, and safety protocols

• Oversee customer service standards and implement service recovery when needed

• Collaborate with Visual Merchandising to uphold brand image

• Handle order fulfilment, returns, and customer interactions

• Monitor productivity and lead efficiency and innovation initiatives

• Support new product launches and service enhancements

Requirements:

• Minimum 5 years of retail store management experience

• At least 2 years of experience leading and developing teams

• Strong awareness of current and emerging beauty trends

• Proven track record of surpassing sales goals and delivering exceptional customer service