Assistant Store Manager

THE VETRESKA COMPANY PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A vibrant opportunity for an Assistant Store Manager at a leading pet lifestyle brand in Singapore seeking a passion-driven individual. You will oversee daily operations, lead a team, and ensure outstanding customer service while playing a vital role in pet safety. Join a dynamic company shaping the future of pet lifestyles.

Qualifications

• 2-3 years of retail experience, ideally in a leadership role.
• Strong interpersonal and communication skills.
• Customer service-driven with a genuine interest in animals.

Responsibilities

• Ensure day-to-day smooth operations of the retail store.
• Lead the team, provide training and coaching.
• Monitor sales performance and achieve store targets.

Skills

Leadership

Customer service

Communication

Organizational skills

Teamwork

Job description

About the Role

We are seeking a dynamic and experienced Assistant Store Manager to lead the team and oversee daily operations at our retail store. The Assistant Store Manager will have a passion towards animals, a strong background in retail management and exceptional leadership skills.

Key Responsibilities

• Ensure smooth operations on a day to day basis
• Attending to walk-in customers and provide excellent servcie by understanding customer’s needs and recommending appropriate products, sending of feedback forms to customers with appointments, inventory count & ordering, receiving and unpacking of stocks, visual merchandising, and cashiering
• Lead the team to uphold cleanliness in the store
• Lead by example on the shop floor and assist with training and coaching of store team members
• Monitor sales performance and assist in achieving store targets
• Lead and motivate the team to deliver outstanding customer service
• Manage grooming appointments and liaise closely with the groomers
• Ensure the safety of the pets in the store
• Opportunity to step up into store manager role by taking on staff’s performance evaluation, business strategics with Operations Manager, manpower budgeting etc

Requirements

• 2- 3 years of prior experience in retail, preferably in a leader role
• Strong interpersonal and communication skills
• Customer service-driven with a genuine interest in animals
• Organized, proactive and a good team player
• Willingness to work retail hours, including weekends and public holiday

Why Join V GROUP?

V GROUP is home to some of the most exciting and design-forward pet lifestyle brands in the market, including VETRESKA, GIMMO, and MORE by GIMMO. We’re not just selling products — we’re reshaping how people around the world live and connect with their pets.

By joining V GROUP, you’ll become part of a fast-growing, globally minded team that values creativity, agility, and bold ideas. With regional offices in Singapore and Shanghai, and retail partnerships across 20+ countries, this is your chance to make a real impact in a rapidly expanding category — and help build the future of pet lifestyle on a global scale.