Assistant Store Manager

GENKI SUSHI SINGAPORE PTE LTD; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Genki Sushi is seeking an Assistant Store Manager to support operations and lead a team in delivering high-quality service. The role involves managing daily store functions, coaching staff, and ensuring compliance with food safety standards. Candidates must have relevant experience in the food and beverage sector and possess strong communication skills.

Qualifications

• Minimum of 3 years of relevant experience in the food and beverage industry (Japanese cuisine is a plus).
• Strong communication skills to effectively lead and motivate a team.

Responsibilities

• Assist in managing store operations for smooth daily functioning.
• Lead and supervise Supervisors and Crew members.
• Coach staff to deliver exceptional customer service.
• Ensure compliance with food safety and hygiene standards.

Skills

Communication skills

Attention to detail

Customer-centric mindset

Ability to work in a fast-paced environment

Education

GCE 'O' Level or equivalent

Job description

At Genki Sushi, the Assistant Store Manager plays a crucial role in supporting the Store Manager to drive both financial performance and operational success. This role involves overseeing daily operations, leading a team, and ensuring that the store meets high standards of service and food quality.

Responsibilities:

• Assist in managing store operations to ensure smooth daily functioning.

• Lead and supervise Supervisors and Crew members to achieve operational goals.

• Plan and deploy staffing to ensure adequate manpower for daily operations.

• Maintain food preparation guidelines to achieve desired quality and standards.

• Coach staff to deliver an exceptional service experience to customers.

• Address customer queries and feedback in a professional and timely manner.

• Ensure compliance with food safety, hygiene, and sanitation standards as per statutory guidelines.

• Enforce adherence to company policies and standard operating procedures.

• Monitor staff performance and enforce discipline when necessary.

• Facilitate on-the-job training for all staff to ensure continuous development.

• Monitor supplier operations and provide feedback to the Store Manager when necessary.

Requirements:

• GCE 'O' Level or equivalent.

• Minimum of 3 years of relevant experience in the food and beverage industry (experience in Japanese cuisine is a plus).

• Strong communication skills to effectively lead and motivate a team.

• Quality-driven with a solid understanding of local food and beverage trends.

• A keen eye for detail and a customer-centric mindset.

• Ability to work effectively in a fast-paced environment.

• Availability to work on weekends and public holidays.

• Junior applicants may be considered for the Supervisor role.