Assistant Site Lead

Sodexo Singapore Pte Ltd; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Facilities Manager to lead a dedicated team in enhancing workplace services. This role involves managing daily operations, ensuring client satisfaction, and driving improvements in operational efficiency. You'll be the key point of contact for stakeholders, overseeing facility management programs, and collaborating with various departments to create a seamless employee experience. If you're a proactive leader with a passion for hospitality and facilities management, this is the perfect opportunity to make a significant impact in a vibrant work environment.

Qualifications

• Minimum diploma in Facilities Management or Hospitality.
• 2-3 years of leadership experience in facility management or hospitality.

Responsibilities

• Lead day-to-day workplace services activities and manage the facility.
• Collaborate with HR on onboarding and offboarding processes.

Skills

Facility Management

Leadership

Communication

Vendor Management

Interpersonal Skills

Education

Diploma in Facilities Management

Diploma in Hospitality

Job description

Job Scope:

1. Leading a team to manage the day-to-day workplace services activities for the facility.
2. Being the on-site key point of contact for key stakeholders and/or clients.
3. Identifying and proposing changes to improve operational efficiency and employee experience.
4. Resource planning of the outsourced facility management team to ensure smooth operations.
5. Assisting the Ferrero workplace manager with administrative tasks as directed.
6. Procurement of pantry supplies, stationery, and chocolate inventory.
7. Overseeing facility management programs including cleaning, pantry services, etc.
8. Working with clients to formulate strategies for workplace services.
9. Conducting monthly management meetings and weekly operations meetings with clients.
10. Advising and leading HSE compliance throughout the office space.
11. Preparing monthly finance reports for clients as per agreed timelines.
12. Monitoring KPIs monthly and providing quarterly reports to clients.
13. Managing season parking requests.
14. Managing the ticketing system (SOS) and ensuring responses within SLAs.
15. Supporting SEA countries license renewals remotely.
16. Collaborating with departments on daily operations and events.
17. Preparing and managing the workplace services budget, ensuring timely payment of supplier invoices.
18. Ensuring adherence to preventive and reactive maintenance schedules.
19. Supporting workplace events and space setup as required.
20. Collaborating with HR on onboarding and offboarding processes, including preparing welcome kits, business cards, and workstation assignments.
21. Managing procurement and inventory of welcome kit supplies to ensure timely availability.
22. Supporting event planning and coordination, including decorations, setup, and logistics for corporate events and employee activities.
23. Facilitating special arrangements such as newborn gifts and wreath flower deliveries in line with company policies and cultural practices.
24. Handling any ad-hoc requirements requested by the client.

Skills, Knowledge & Experience:

1. Minimum diploma in Facilities Management and/or Hospitality.
2. Experience in facility management or hospitality (management experience in 5-star hotels is a plus) with 2–3 years of leadership experience.
3. Excellent communication and interpersonal skills.
4. Proactive and outgoing personality.
5. Good vendor management skills.
6. Team player with strong people management skills.
7. Well-groomed and self-motivated with lateral thinking abilities.
8. Languages: Fluent in English; bilingual skills are advantageous.