Assistant Service Engineer (Entry Level) - Mechanical / Electrical

HKM HR Management Pte. Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in power generation products is seeking a Technical Support Engineer with a degree in Mechanical or Electrical Engineering. The role involves providing on-site training and technical support for diesel generator sets. Ideal candidates are entry-level with strong problem-solving and customer service skills, ready for OJT.

Qualifications

• Entry/Junior level, OJT provided.
• Strong customer service orientation and enthusiasm for power generation products.

Responsibilities

• Provide installation, commissioning, and training for customers.
• Technical support and troubleshooting for diesel generator sets.
• Update and organize technical training documents.

Skills

Problem-solving

Team player

Customer service orientation

Education

Degree in Mechanical/Electrical Engineering

Job description

Responsibilities:

• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project

• Handles wide range of diesel generator sets (small to large capacity) to provide support to departments in terms of service and training

• Provides after sales technical support, troubleshooting and site service to customers in a timely manner to ensure that the product is operational.

• Ensures all technical and training documents are up-to-date and organized

• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors

• Maintain close working relationship with our key customers to ensure the follow through until the issue is resolved

• Provides technical assistance on factory test of special projects

• Investigates root causes of failures and recommend solution

• To deal with customer on the warranty issues from technical aspect

• Performs any other service and training duties as and when assigned

Requirements:

• Degree in Mechanical/ Electrical Engineering

• Entry / Junior - OJT will be provided

• A team player with strong problem-solving skills and task oriented

• Possess strong customer service orientation, enthusiasm for power generation products

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HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact 6566 5498 for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Joni

EA License No : 03C5391

EA Reg No : R1106641