Assistant Service Engineer

KANKEN TECHNO PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Benefits offered by this job

AWS

Variable bonuses

Quarterly Sales Part Incentive

Yearly Medical Encashment

Yearly Increment

Job summary

KANKEN TECHNO PTE. LTD. is seeking a dedicated technician to perform on-site abatement system maintenance, troubleshooting, and equipment refurbishment.

You will ensure safety procedures, prepare reports, and support customers with technical service daily. Ideal candidates have a Higher Nitec certificate and at least 1 year of related experience, with strong customer service skills and a solid understanding of mechanical and electrical systems.

Qualifications

• Higher Nitec certificate preferably in electrical, mechanical or technical background is preferred.
• Minimum 1 year of related experience in maintaining machine operation.
• Responsible, independent with excellent customer service skill.
• Possessing general knowledge: understand the basic unit system, mechanical system and, chemical term language.
• Having knowledge of machinery code, standard, and rule is preferred.

Responsibilities

• Perform / give instruction on abatement system (scrubber) PM service, activate charcoal & catalyst replacement on site.
• Provide CM & troubleshooting on site.
• Perform equipment installation, onsite refurbishment and retrofit task.
• Develop high technical competency on company, equipment servicing and troubleshooting.
• Monitor field service works comply with company/customer site policies & procedures.
• To report all issues pertaining to customer claim reports.
• Prepare daily and monthly reports for management.
• Provide service reports on assigned task.
• Ensure and comply with healthy and safe work procedure.

Skills

Customer service

On-site troubleshooting

Mechanical knowledge

Electrical knowledge

Report writing

Education

Higher Nitec certificate

Job description

Job Description & Requirements

We are a Japanese MNC with subsidiary offices located across Asia and we are looking for potential candidates to join our company. All hired candidates are required to perform the below tasks on a daily basis:

• Perform / give instruction on abatement system (scrubber) PM service, activate charcoal & catalyst replacement on site.
• Provide CM & troubleshooting on site.
• Perform equipment installation, onsite refurbishment and retrofit task.
• Develop high technical competency on company, equipment servicing and troubleshooting.
• Monitor field service works comply with company/customer site policies & procedures.
• To report all issues pertaining to customer claim reports.
• Prepare daily and monthly reports for management.
• Provide service reports on assigned task.
• Ensure and comply with healthy and safe work procedure.

Requirements:

• Higher Nitec certificate preferably in electrical, mechanical or technical background is preferred.
• Minimum 1 year of related experience in maintaining machine operation.
• Responsible, independent with excellent customer service skill.
• Possessing general knowledge: understand the basic unit system, mechanical system and, chemical term language.
• Having knowledge of machinery code, standard, and rule is preferred.

Remuneration:

Basic

Transport Allowance

Attendance Allowance

Phone Allowance

Working Hours:

Mon - Fri 8.30am to 5.30pm

Benefits:

• AWS
• Variable bonuses
• Quarterly Sales Part Incentive (After 6 months confirmation)
• Yearly Medical Encashment
• Yearly Increment