Assistant/Sales Manager (Serviced Residences)

Far East Organization; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

A leading hospitality organization in Singapore is seeking a Sales Executive to enhance their client base through diverse sales activities. The ideal candidate will possess strong communication skills and a degree in a related field. This role offers the opportunity to work in a dynamic environment and engage with diverse clients while meeting monthly sales targets.

Qualifications

• Fresh graduates are welcome to apply.
• Strong negotiation and presentation abilities.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Engage in daily sales activities including telemarketing and presentations.
• Develop relationships with new and existing clients.
• Meet monthly sales targets aligned with cluster budget objectives.

Skills

Communication

Interpersonal Skills

Negotiation

Presentation

Organizational Skills

Education

Diploma or Degree in Hospitality, Tourism, Hotel Management, or related field

Job description

Company description:

Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an international hospitality owner and operator with a diverse portfolio of 9 unique and complementary brands of hotels, serviced residences, and apartment hotels, including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina Hotels, Vibe Hotels, Travelodge Hotels, and TFE Hotels Collection. We own more than 10 hospitality assets and operate a portfolio of over 16,500 rooms across 100 hotels and serviced residences in eight countries: Australia, Denmark, Germany, Hungary, Japan, Malaysia, New Zealand, and Singapore, with more in development.

Formed as a 70-30 joint venture in 2013 between Far East Orchard Limited (a listed company under Far East Organization) and The Straits Trading Company Limited, we completed a 50-50 joint venture through our wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd, with Australia's Toga Group, to form Toga Far East Hotels (TFE Hotels).

Job description:

Responsibilities

• Represent the organization professionally by presenting Serviced Residences' products and services.
• Engage in daily sales activities, including telemarketing, sales calls, residence visits, entertainment, tradeshows, and presentations.
• Demonstrate proficiency in the sales process: establish rapport, ask open questions, follow up, manage expectations, address conflicts, overcome objections, close deals, and gather feedback.
• Acquire new sales leads and prospects, establishing accounts to grow the client base.
• Develop and maintain relationships with existing clients to foster loyalty.
• Manage leads, respond promptly to inquiries, and provide suitable solutions within response timeframes.
• Develop and implement sales strategies utilizing company systems and tools, including property management and CRM systems, and loyalty programs where applicable.
• Collaborate with Operations to enhance guest experiences.
• Work with Revenue Management to optimize rates and occupancy.
• Ensure timely responses and effective communication.
• Gather and share market intelligence publicly available.
• Provide regular updates on activities and market insights to superiors and team.
• Meet monthly sales targets aligned with cluster budget objectives.
• Promote and enroll clients in the loyalty program.
• Review account portfolios regularly, analyze performance, and present findings for strategic planning.
• Adhere to statutory regulations and internal SOPs.
• Follow up on outstanding or overdue payments.
• Participate in promotional activities and other duties as assigned.

Requirements

• Diploma or Degree in Hospitality, Tourism, Hotel Management, or related field.
• Fresh graduates are welcome to apply.
• Excellent communication, interpersonal, networking, and organizational skills.
• Strong negotiation and presentation abilities.
• Ability to work under pressure in a fast-paced environment.
• Capable of working independently and in a team.