Assistant Sales Manager

Jobholder is responsible to achieve the sales and income targets by identifying own sales pipeline and qualifying opportunities for the range of Performance Chemicals products sold and assigned by the Company.

Responsibilities

• Initiate, promote and develop sales opportunities by undertaking daily customers’ visits, telephone calls and/or meetings (physical and/or online meetings) to solicit for repeat, increased and/or new products sales in order to achieve the targeted income target as assigned by the Company.
• Manage and drive the growth of existing accounts and product mix of the customers as per annual targets.
• Plan with the Department Manager to develop and enhance the competitiveness and profitability of the business through customers, competitors and market intelligence, effective sales strategies and marketing mix.
• Identify and establish new customers as well as new business opportunities by researching, market mapping and conducting cold-calls.
• Prepare sales budget/review for the product line/industries handled.
• Conduct regular visits to customers, after which to update the C4C system with correct and complete information; establish healthy customer relations and cement strong relationships that support long-term sales objectives. Undertake conscientiousness and receptiveness to their needs.
• Prepare product costing and to work out quotations for customers.
• Attend to customers' complaints and enquiries with professionalism and integrity.
• Constantly undertake self-research in order to update oneself on the market trends and new products launched by competitors. Provide prompt updates to the Department Manager to initiate counter strategies.
• Submit periodic sales report and activities plan with the most updated order closing date to the Department Manager. Also, to report problems encountered on a regular basis.
• Attend all necessary project site meetings when required in order to ensure smooth hand-over.
• Follow up with the Hub credit team to ensure all collections are within credit terms granted by the Company. Where delays are detected, to follow up with customers for payment and/or to understand from them the problems faced.
• Ensure compliance with the Company’s Quality Management System as well as the Group’s and Company’s Environment, Health and Safety (EHS) policies and safe work procedures.

Qualifications

• Degree in Chemistry, Chemical Processing / Engineering, Science or related studies, or relevant experiences. Specialty chemicals, Metal surface treatment, electronic, biotech knowledge a plus.
• Preferably with at least 5 years’ sales experience in Petrochemicals, Green Energy & Metal (plating), however those without the relevant experience but possess knowledge in the Company’s products may be considered.
• Good presentation, communication skills and able to work independently.
• Highly energetic, self-motivated and able to work with minimum supervision.
• Solid foundation in technology – computer skills and CRM experience a plus.
• Persuading and Influencing
• Presenting and Communicating Information
• Delivering Results and Meeting Customer Expectations
• Adapting and Responding to Change