Assistant Retail Manager #Luxury

Our Client, in the Luxury Retail Industry located in Central, has an opening for Assistant Retail Manager.

• 5 Days work week
• Excellence working environment
• Working Location: MBS

Retail Sales Development:

• Ensure top-notch customer service and operational efficiency.
• Set and achieve sales targets while monitoring KPIs and competitor activities to identify opportunities and implement action plans.
• Maintain stock optimization and ensure compliance with operational standards and policies.
• Enhance the brand image through effective store visual merchandising, staff presentation, and service quality.

Store Operations:

• Collaborate with the Visual Merchandising (VM) and Marketing teams to strengthen the brand image through store displays, sales team grooming, and store upkeep.
• Manage daily store operations, including SOP implementation, stock-taking, and addressing customer service issues.
• Recruit and manage sales team schedules to ensure floor coverage and cost-efficiency.
• Work with cross-functional teams to improve business operations and resolve challenges.

People Development:

• Motivate, assess, and train sales teams to enhance performance and productivity.
• Collaborate with training managers to deliver skill development programs and coaching.
• Monitor staff performance, manage manpower allocation, and oversee incentive programs.

Sales Team Management:

• Lead and develop a high-performing sales team that adheres to brand standards and SOPs.
• Conduct regular performance reviews and appraisals.
• Promote clear communication, teamwork, and the effective execution of promotions and initiatives.

Brand Representation:

• Lead marketing initiatives such as roadshows and promotional activities.
• Act as a brand ambassador, ensuring thorough product knowledge and professional representation.
• Explore retail expansion opportunities and oversee store fit-outs, relocations, and refurbishments.

Qualified or interested candidates, kindly apply to us in the FOLLOWING FORMAT to facilitate the shortlisting process:

• Attachment of CV’s in MS WORD FORMAT
• Resumes please INCLUDE:
• Personal Particulars
• Education background
• Work experiences in point forms
• All Reasons for leaving
• Current and Expected salary
• Date of availability / Notice Period

**We regret that only shortlisted candidates would be notified.

Your profile will be kept in our database for more career opportunities.

We wish you all the best in your job search.

Kyan Hou Shenglong

Reg No: R1435754

EA No: 19C9570