Assistant Retail Manager (Islandwide)

Achieve Career Consultant Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Store Manager, where you will lead a dynamic team to drive sales performance and deliver exceptional customer service. In this role, you will set and monitor sales goals, implement strategies for operational excellence, and ensure a seamless customer experience. Your leadership will inspire collaboration and celebrate team achievements while maintaining high-quality service standards. This is a fantastic opportunity to make a significant impact in a vibrant retail environment, where your efforts will be recognized and rewarded. If you have a passion for retail management and a track record of success, we want to hear from you!

Benefits

Annual Leave (14 days)

Commission (unlimited)

Qualifications

• Mindset for achieving sales targets and delivering exceptional service.
• Experience in managing and leading retail teams effectively.

Responsibilities

• Drive store sales performance and track sales goals for Beauty Advisors.
• Lead and guide the team to ensure high-quality service standards.
• Oversee retail administration and manage store operations efficiently.

Skills

Sales Performance Management

Team Leadership

Customer Relationship Management

Operational Management

Job description

Basic from $2500 to $3500 plus Commission (unlimited)

Annual leave 14 days

Sales Target Achievement:

• Drive store sales performance
• Set, monitor, and track sales goals for Beauty Advisors (BAs)
• Prepare and analyze sales reports
• Implement strategies and accurately document sales transactions

People Management:

• Lead and guide the team with a clear service vision
• Encourage team collaboration
• Recognize and celebrate team achievements

Service Excellence:

• Establish and refine service operations for seamless customer experience
• Maintain high-quality service standards
• Develop a service recovery plan for customer satisfaction
• Monitor service quality, customer satisfaction, and build strong client relationships

Operational Excellence:

• Oversee retail administration, crisis management, and staff assignments
• Manage inventory and ensure efficient store operations
• Develop and implement store security and safety protocols
• Collaborate with Visual Merchandising to maintain brand standards and optimize retail space
• Manage processing, fulfillment, and handling of customer orders, including returns

Innovation and Productivity Initiatives:

• Evaluate productivity and drive improvement initiatives
• Develop and implement plans to enhance performance and innovation
• Lead new product or service initiatives as required

Job Requirements:

• Minimum 3 years of experience in store management
• At least 2 years of experience in people management
• Track record of exceeding sales targets and delivering exceptional service

In-house recruitment. Interested please apply and send in your resume.

EA License No: 05C3451