Assistant Restaurant Manager, Crowne Plaza Changi Airport

InterContinental Hotels Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

Join a leading hotel group as an Assistant Restaurant Manager, where you will enhance guest satisfaction and manage F&B operations. You’ll lead a team, ensure productivity, and drive hotel revenue while benefiting from competitive salary and training programs. This dynamic role is perfect for professionals with a diploma in hospitality and a passion for service excellence.

Benefits

Competitive salary

Impressive room discounts

Full uniform provided

Comprehensive training programs

Qualifications

• 4+ years’ related experience, including management experience.
• Must speak local language.
• Certifications or permits as required by local agencies.

Responsibilities

• Assist Manager with employee-related matters.
• Handle guest complaints professionally.
• Manage food and beverage costs.

Skills

Communication

Team Management

Guest Relations

Cost Management

Education

Diploma in Hotel Management

Higher education qualification in F&B Services

Job description

Assistant Restaurant Manager, Crowne Plaza Changi Airport

Hotel: Changi Airport (SINCP), 75 Airport Boulevard 01-01, 819664

With your assistance, operations would flow smoothly and frontline team members guided by you together with the Restaurant & Bar Manager will show consistency in ensuring maximum guest & employee satisfaction. As Assistant Restaurant Manager, you are responsible for planning, organizing, directing, training and controlling the Food & Beverage operation and administration while motivating team members.

A little taste of your day-to-day

Everyday is different, but you'll mostly be:

• Assist Manager with all employee-related matters to ensure productivity for departmental performance (staffing, recruiting, On-The-Job trainings)
• Communicate regularly with team members and build good relations
• Handle guest complaints professionally and record feedback regularly to respond timely
• Make conversation with guests during their order and find out their preferences to build a rapport
• Manage food and beverage costs while actively pursuing cost saving measures
• Handle all sales and to account for all guest checks
• Drive hotel revenue, F&B promotions and guest satisfaction targets effectively

What we need from you

• Diploma/ higher education qualification / equivalent in Hotel Management, F&B Services, or related field
• 4+ years’ related experience, including management experience
• Must speak local language
• Must obtain certifications or permits as required by local governmental agencies.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.