Assistant Restaurant Manager

RANG MAHAL PTE LTD; Singapore; On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player in the food and beverage sector is seeking a dynamic individual to oversee restaurant operations. This role involves collaborating with management to ensure smooth daily operations, delivering exceptional customer service, and leading a passionate team. The ideal candidate will possess a strong background in food and beverage, particularly with Indian cuisine, and demonstrate a commitment to quality and hygiene. Join a vibrant team where your contributions will enhance guest experiences and operational success.

Qualifications

• 5+ years of experience in Food & Beverage operations.
• Passion for people and food with a great service attitude.

Responsibilities

• Oversee restaurant operations including daily tasks and SOPs.
• Lead and train team members to enhance guest satisfaction.
• Ensure adherence to hygiene and cleanliness standards.

Skills

Customer Service

Team Management

Operational Efficiency

Food & Beverage Knowledge

Hygiene Standards

Job description

Responsibilities:

Operations:

• Collaborate with the Food and Beverage Manager to oversee restaurant operations, including opening and closing procedures.
• Perform daily operational tasks such as order taking, cashiering, consolidating sales, handling reservation calls, and serving food and beverages.
• Understand the flow of operations for both front and back of house operations.
• Execute Standard Operating Procedures (SOPs) in restaurant and ensure their proper implementation.
• Assist in ensuring compliance with Company SOPs and maintain cleanliness and sanitation in all work areas.
• Aid in maintaining and servicing restaurant equipment and records.

Customer Service:

• Provide excellent customer service consistently, handling feedback effectively.
• Offer detailed explanations and recommendations regarding food, wine, and sake selections according to guest preferences.
• Schedule and manage outlet manpower to optimize operational efficiency.
• Uphold a service-oriented approach, prioritizing quality and fostering sincere and intimate customer relations.

Team Management:

• Lead and train team members to enhance guest satisfaction, operational efficiency, and productivity.
• Motivate, develop, and manage staff to achieve individual, team, and business objectives.
• Provide coaching and feedback to staff on service and food quality.

Quality and Hygiene:

• Ensure strict adherence to hygiene and cleanliness standards in the restaurant, maintaining personal grooming standards.

Financials:

• Collaborate closely with the Food & Beverage Manager to achieve revenue goals.

Others:

• Fulfil any additional duties assigned by management.

Requirements:

• At least 5 years of F&B work experience in similar capacity
• Experience with Indian cuisine would be an advantage
• Possess great service attitude
• Passion for people & food
• Energetic team player
• Able and willing to coach and develop team members
• Able to work on weekends and public holidays