Assistant Restaurant Manager

PARADISE TEOCHEW RESTAURANT PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

PARADISE TEOCHEW RESTAURANT PTE. LTD. is looking for a Restaurant Manager to oversee operations, improve service quality, and lead the food and beverage team in Singapore. The ideal candidate will have strong leadership skills and experience in managing restaurant environments, focusing on customer satisfaction, staff training, and compliance with health standards.

Qualifications

• Proven experience in restaurant operations or management.
• Strong analytical skills for sales and financial reporting.
• Ability to lead and train a team effectively.

Responsibilities

• Report to the Restaurant Manager and assist with performance and operations.
• Manage staff duties, training, and customer interactions.
• Ensure compliance with health and safety standards, and enhance service quality.

Skills

Leadership

Customer Service

Operational Management

Job description

Main Responsibilities

• Report to the Restaurant Manager and support in achieving optimal business performance, maintaining high standards of food, service, health, and safety.
• Assist in managing restaurant operations, including sales analysis, planning, and reporting at the end of shifts or weeks.
• Contribute to departmental sales, profit, and staff development plans.
• Monitor labour, F&B costing, inventory control, and conduct bi-monthly stock takes.
• Assist in menu planning and coordination.
• Manage filing systems and read company emails.
• Handle disciplinary issues, conduct annual reviews, and staff confirmations.
• Provide leadership to the food and beverage team to meet targets.
• Review and suggest improvements to operations and procedures.
• Coordinate restaurant operations during scheduled shifts.
• Respond to customer complaints and ensure positive service experiences.
• Ensure employees adhere to uniform standards.
• Greet customers, organize reservations, and advise on menu and beverages.
• Conduct orientation, training, and coaching for new staff.
• Plan staff duty rosters and cleaning schedules.
• Update GRN, perform e-Procurement, and handle cashiering duties including daily sales, petty cash, and banking.
• Collect customer feedback via IPad, upsell desserts, promotions, and PGR memberships.
• Maintain high standards of quality, hygiene, and safety, ensuring SOP compliance.
• Perform any other duties as assigned.