Assistant Restaurant Manager

Texas Chicken; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Texas Chicken in Singapore is seeking an experienced Restaurant Manager to lead daily operations, deliver quality food, service and ambience, and uphold SOPs.

You will oversee manpower scheduling, training, safety, hygiene, guest experience, and inventory, ensuring NEA/SFA compliance and outstanding customer service.

Qualifications

• Minimum 2 years of relevant experience in managing F&B restaurants.
• Willing to be involved in hands-on operations.
• Excellent communication and interpersonal skills.
• Possess strong leadership qualities.
• Able to work shift hours.

Responsibilities

• Assist the Restaurant Manager in daily operations to deliver quality food, service and ambience to our guests
• Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control
• Take ownership of outlet sales, food quality and guest experience
• Uphold safety, hygiene and cleanliness as required by NEA/SFA regulations and company requirements
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary
• In-charge of recruitment, selection and training of new hires
• Monitor and manage the staff performance including punctuality, customer service and food quality
• In-charge of overall supervision of the outlet
• Facilitate innovation and lead staff to implement change
• Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience
• Ensure and maintain service quality and professional etiquette
• Customer feedback management
• Examine food and beverage preparation
• Ensure quality control for food and service

Skills

F&B restaurant management

Hands-on operations

Communication skills

Leadership

Shift work

Job description

Business Operations

• Assist the Restaurant Manager in daily operations to deliver quality food, service and ambience to our guests
• Ensure that standard operating procedures are maintained consistently, including service recovery, restaurant task cycle and cost control
• Take ownership of outlet sales, food quality and guest experience
• Uphold safety, hygiene and cleanliness as required by NEA/SFA regulations and company requirements
• Responsible for manpower scheduling, administrative matters, performance management and inventory control where necessary

People Management

• In-charge of recruitment, selection and training of new hires
• Monitor and manage the staff performance including punctuality, customer service and food quality
• In-charge of overall supervision of the outlet
• Facilitate innovation and lead staff to implement change

Customer Service

• Manage an efficient team of service staff by coach, training, and supervising staff to operate stations and deliver a great customer experience
• Ensure and maintain service quality and professional etiquette
• Customer feedback management

Adhering to Quality and Standards

• Examine food and beverage preparation
• Ensure quality control for food and service

Skills/Qualifications

• Minimum 2 years of relevant experience in managing F&B restaurants
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Possess strong leadership qualities
• Able to work shift hours

Full Time: 6 Days/Week, 10 Hours/Day (Including 1 Hour break)