Assistant Restaurant Manager

CAFE O SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A local restaurant chain in Singapore is hiring for a management role that involves overseeing restaurant operations, staff supervision, and ensuring customer satisfaction. The ideal candidate will assist in daily management tasks, develop strong team relationships, and maintain high-quality service standards.

Responsibilities

• Assist in overall management of the restaurant operations.
• Supervise and coordinate assigned shift; conduct daily pre-operation meeting.
• Observe, teach and correct staff's service standards.
• Order daily supplies.
• Ensure adherence to quality expectations and standards.
• Ensure compliance with company cash handling policy and procedures.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Plan duty roster.
• Check on staff punctuality and discipline.
• Handle customer enquiries and complaints.
• Ensure customers' satisfaction.
• Handle administration and paperwork.
• Perform other reasonable job duties as requested by Supervisors.

Job description

Restaurant Management

• Assist in overall management of the restaurant operations
• Supervise and coordinate assigned shift; conduct daily pre-operation meeting
• Observe, teach and correct staff's service standards
• Order daily supplies
• Ensure adherence to quality expectations and standards
• Ensure compliance with company cash handling policy and procedures

People Management

• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Plan duty roster
• Check on staff punctuality and discipline

Customer Service

• Handle customer enquiries and complaints
• Ensure customers' satisfaction

Administration and Reporting

• Handle administration and paperwork
• Perform other reasonable job duties as requested by Supervisors