Assistant Relationship Manager, Financial Intermediaries (FIM) Desk

RBC; Singapore; On-site; SGD 65,000 - 95,000; Full time

Benefits offered by this job

Total Rewards Program

World-class training program

Dynamic, high-performing team

Job summary

RBC is seeking an Assistant Relationship Manager for its Financial Intermediaries Desk in Singapore. You will support the Head of FIM desk and Relationship Managers, handling onboarding, client inquiries, and cross-department collaboration to deliver high-quality service across Singapore and Hong Kong.

The role requires 2–3 years in EAM/FIM banking or wealth management, strong communication, and MAS regulatory knowledge.

Qualifications

• Bachelor's degree or equivalent qualification.
• 2-3 years of relevant EAM/FIM banking or wealth management experience.
• Understanding of FIM/EAM operating model and triangular relationship dynamics.
• Knowledge of MAS regulations and KYC/CDD standards.
• Attention to detail and strong communication.
• Proficiency with MS Office Suite.
• CACS Paper 1 and 2 certification.

Responsibilities

• Provide client and relationship support to Head of FIM desk and Relationship Managers, focusing on high-visibility and complex engagements.
• Process client requests, instructions, including trade execution and inquiries.
• Act as liaison between internal teams and external partners to ensure operational excellence and client satisfaction.
• Coordinate end-to-end onboarding for new EAM and FIM clients, managing cross-departmental workflows.
• Establish client files and facilitate knowledge transfer to relationship management teams.
• Ensure MAS regulatory compliance during onboarding.

Skills

Client Centricity

Client Onboarding

Client Management

Data Entry

Time Management

Interpersonal Relationships

Teamwork

Education

Bachelor's degree

Tools

MS Office Suite

Avaloq

Job description

What is the opportunity?

Join Royal Bank of Canada's Financial Intermediaries (FIM) Desk as an Assistant Relationship Manager, where you'll serve as a critical operational and relationship bridge supporting our Financial Intermediaries and External Asset Managers (EAM) across Singapore and Hong Kong.

Job Description

What is the opportunity?

Join Royal Bank of Canada’s Financial Intermediaries (FIM) Desk as an Assistant Relationship Manager, where you'll serve as a critical operational and relationship bridge supporting our Financial Intermediaries and External Asset Managers (EAM) across Singapore and Hong Kong.

In this role, you'll operate within a distinctive triangular model: RBC provides custodial and banking services, EAMs retain investment decision-making authority, and their end clients access institutional-grade solutions. You'll be instrumental in delivering seamless, high-quality service while supporting the Head of FIM desk and enabling the growth of our relationship management team.

What will you do?

• Client & Relationship Support
• Deliver comprehensive administrative and operational support to the Head of FIM desk and Relationship Managers, with particular focus on high-visibility and complex client engagements
• Process client requests and instructions, including trade execution and operational inquiries
• Act as the primary liaison between internal teams and external partners to ensure operational excellence and client satisfaction
• Client Onboarding & Lifecycle Management
• Coordinate end-to-end onboarding for new EAM and FIM clients, managing cross-departmental workflows across compliance, operations, and product teams
• Establish client files and facilitate knowledge transfer to relationship management teams
• Ensure regulatory compliance and adherence to MAS requirements throughout the onboarding process
• Operational Excellence
• Collaborate with Front and Back Office teams on trade processing, settlement, and operational matters
• Maintain detailed client documentation and knowledge management systems
• Support marketing initiatives, business prospecting activities, client communications, and seminar participation as needed
• Perform additional duties as assigned by senior management

What do you need to succeed?

Must-have

• Bachelor's degree or equivalent qualification
• The role would typically require minimum 2-3 years of relevant experience in EAM/FIM banking, wealth management, or private banking roles
• Deep expertise in the FIM/EAM operating model and triangular relationship dynamics
• Comprehensive understanding of major asset classes: equities, fixed income, derivatives, and alternative investments (private equity, hedge funds, real assets)
• Solid working knowledge of MAS regulatory requirements for EAM onboarding, KYC/CDD standards, and source of wealth verification
• Proven track record of excellent administrative execution and attention to detail
• Strong interpersonal and communication skills
• Proficiency with MS Office Suite (Word, Excel, Outlook)
• CACS Paper 1 and 2 certification
• Demonstrated ability to work effectively as part of a team

Nice-to-have

• Avaloq system experience
• This role requires speaking to clients from North Asia, proficiency in Mandarin/ Cantonese is preferred

What’s in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services.

Job Skills

Client Centricity, Client Coverage, Client Management, Client Onboarding, Client Services, Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Group Problem Solving, Interpersonal Relationships, Knowledge Organization, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address

8 MARINA VIEW, #26-01 ASIA SQUARE TOWER 1:SINGAPORE

City

Singapore

Country

Singapore

Work hours/week

40

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-10-08

Application Deadline

2026-11-08

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.