Assistant Privilege Service Manager-4

UOB; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

United Overseas Bank Ltd in Singapore is seeking a Privilege Service Manager to handle client enquiries, deliver premier privilege banking service, perform voice verifications and provide extensive administrative support. The role requires bilingual English and Chinese proficiency, plus basic Excel and Word skills.

On-site in the Central Region, posting is today with an end date of 05 December 2026. The incumbent will manage document workflows, courier coordination, filings, mail handling, and

Qualifications

• Conversant in both English and Chinese.
• Basic knowledge on Excel and Word.

Responsibilities

• Attend to internal and external enquiries.
• Deliver superior client servicing for Privilege Banking customers.
• Perform voice log verifications on financial transactions.
• Provide administrative and documentation support.
• Ensure compliance with bank policies and procedures.
• Assist in EWF scanning and end-of-day reconciliation.
• Batching of trade-related documents and forms.
• Courier preparation and input of courier requests.
• Follow through on W8BEN forms.
• Transport documents to PBCs for processing.
• Handle inbound and outbound mail and document review.
• Order stationery and manage filing.
• Open letter boxes and archive documents for audits.
• Assist on ad hoc projects and misc tasks.

Skills

Conversant in English and Chinese

Attention to detail

Tools

Excel

Word

Job description

## Assistant Privilege Service Manager-4Apply: Onsite: Central Region (City Area): Full time: Posted Today: End Date: December 5, 2026 (30+ days left to apply): JR91296Company: 1011 United Overseas Bank Ltd **About UOB**United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow. **Job Description**1. Attend to both internal and external enquiries.2. Deliver superior client servicing and contribute to the overall Privilege Banking customer service experience.3. Perform voice log verifications on financial/monetary transactions.4. Administrative, and documentation support as required5. Ensure compliance with bank’s policies & procedures.6. EWF scanning + EOD reconciliation – estimated daily volume 1,200 documents7. Batching of trade related documents8. Batching of forms i.e. account opening doc, customers’ request requests etc9. Courier - Prepare docs to send out + assist SCAs to key in courier request10. W8BEN follow through11. Bringing physical forms to PBCs for processing12. Manage Inward and outward mail bags (review documents content)13. Order stationary14. General filing15. Open letter boxes16. Documents Archival Bulk document retrieval from EWF for audit / investigation related purpose17. Ad hoc project18. Any other miscJob Requirements:1. Conversant in both English and Chinese2. Basic knowledge on Excel and Words3.Responsible4. DetailedOptional Skills## **Additional Requirements**Develop (Competency), Engage (Competency), Execute (Competency), Strategise (Competency)Be a Part of the UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.