Assistant Patient Safety & Quality Lead

Changi General Hospital; Singapore; On-site; SGD 65,000 - 85,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for a specialist in Patient Safety and Quality Improvement. In this role, you will develop and operationalize hospital-wide training programs, evaluate best practices in safety culture, and engage with stakeholders to enhance quality initiatives. The ideal candidate will have significant experience in healthcare, strong analytical skills, and proficiency in project management. This position offers a rewarding opportunity to contribute to the organization's excellence in patient care.

Qualifications

• Post-graduate Master's with 3 years or Degree with certification plus 5 years experience.
• Experience in Patient Safety and Quality Improvement is required.
• Strong analytical and problem-solving skills are essential.

Responsibilities

• Develop and implement safety culture engagement and training programs.
• Evaluate best practices for healthcare safety culture.
• Facilitate development of organizational safety climate measures.

Skills

Patient Safety

Human Factors

Risk Management

Safety Leadership

Healthcare Quality

Project Management

Data Analysis

Communication

Education

Relevant post-graduate Master's

Relevant Degree with certification

Tools

Microsoft Office

Advanced Microsoft Excel

Job description

The Office of Improvement Science (OIS) is an integral part of Changi General Hospital’s drive for safety and quality in healthcare delivery for patients across the care continuum in the eastern part of Singapore. You will have first-hand opportunities to be intimately involved in building organisational culture and practices in Patient Safety and Quality Improvement and contribute to the Hospital’s goals of achieving sustainable excellence.

Responsibilities:

Plan, develop and operationalise hospital-wide Safety Culture engagement and training programmes based on healthcare Patient Safety and Quality frameworks

• Work closely with stakeholders to identify and evaluate best practices in healthcare safety culture for implementation and scale up/spread

• Create and maintain collaborative partnerships with stakeholders, champions and advocates to inculcate a culture of safety and quality improvement

• Plan and facilitate the development and implementation of measures related to organisational safety climate

• Perform relevant data analysis and provision of insights on safety climate to facilitate hospital management decision making and action

• Facilitate or provide expert consultation for safety improvement efforts using known methodologies and relevant domain knowledge

• Any other duties assigned from time to time

Requirements:

• Relevant post-graduate Masters with 3 years relevant working experience OR relevant Degree/general Degree with relevant certification with 5 years of relevant working experience.

• Relevant skills and experience include Patient Safety, Human Factors, Risk Management, Safety Leadership & Management, Healthcare Quality, Systems Thinking, and relevant Safety Sciences

• Candidates with healthcare experience preferred

• Strong analytical, critical thinking and problem-solving skills with meticulous attention to detail

• Project management skills to develop and lead programmes

• Facilitation and strong communication skills, written and verbal to engage staff at all levels

• Effective team player with strong interpersonal skills and able to lead or guide members within the department

• Possesses initiative and able to work independently

• Proficient in Microsoft Office applications. Advanced Microsoft Excel skills or data analysis and visualisation tools are an advantage