Assistant operations manager

SULDAN (ASIA) RESOURCES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic company in the F&B sector is seeking an Assistant Operations Manager to oversee daily operations across multiple eateries in Singapore. The role encompasses staff supervision, inventory management, and maintaining high standards of customer service within a growing environment. This position offers growth opportunities as the company expands its presence in Singapore.

Qualifications

• Minimum 2 years of experience in restaurant operations.
• Proven leadership and team management abilities.
• Familiarity with health, safety, and food hygiene standards in Singapore.

Responsibilities

• Supervise restaurant staff and maintain operational standards.
• Coordinate inventory orders and manage supplier relationships.
• Handle customer inquiries and ensure a positive guest experience.

Skills

Organizational skills

Attention to detail

Multitasking

Communication

Problem-solving

Job description

Job Description: Assistant Operations Manager

Overview:

The Assistant Operations Manager will play a crucial role in managing the daily operations of a chain of three eateries in Singapore. This person will assist in ensuring efficient, smooth, and high-quality service while supporting the operations manager in implementing strategies to enhance customer experience, streamline processes, and boost profitability.

Key Responsibilities:

1. Oversee Daily Operations : Supervise restaurant staff, monitor service quality, and maintain operational standards across locations.

2. Inventory and Stock Management : Coordinate inventory orders, monitor stock levels, and manage supplier relationships to ensure smooth operations.

3. Staff Supervision and Training : Assist in recruiting, training, and scheduling staff, ensuring they adhere to operational and service standards.

4. Customer Service Excellence : Handle customer inquiries and complaints, ensuring a positive guest experience.

5. Compliance and Safety : Ensure health, safety, and food hygiene standards are maintained in all locations.

6. Sales and Performance Reporting : Track sales, monitor performance metrics, and prepare reports for management to identify areas for improvement.

Requirements:

1. Experience : At least 2 years of experience in restaurant operations, preferably in a supervisory role.

2. Skills : Strong organizational skills, good attention to detail, and the ability to multitask effectively.

3. Leadership : Proven leadership and team management abilities; able to motivate and guide a team.

4. Customer Focus : Excellent communication and problem-solving skills with a customer-first mindset.

5. Knowledge : Familiar with health, safety, and food hygiene standards in Singapore.

6. Flexibility : Able to work shifts, weekends, and public holidays as needed.

This role offers an opportunity for growth and development within the company as we expand our footprint in Singapore.