Assistant Operations Manager

YUNG SHENG KITCHEN PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

YUNG SHENG KITCHEN PTE. LTD. is seeking an Assistant Operation Manager to coordinate and manage the operations of its Coffeeshop. The ideal candidate will possess a Diploma, have at least 2 years of experience, maintain smooth daily operations, supervise staff, and handle customer interactions effectively. Flexibility in work schedule is essential, including dealing with peak periods and managing team performance in a fast-paced environment.

Qualifications

• Candidate must possess at least a Diploma from any field of studies.
• Minimum of 2 years of working experience in Coffeeshop or Food court management role.
• Adept at handling a wide variety of customer requests.

Responsibilities

• Maintain smooth daily operations of the Coffeeshop.
• Source for potential qualified tenants to fill any vacant food stalls.
• Take immediate and appropriate collection/legal actions for recovery of debt and minimise credit losses.
• Able to handle daily sales settlement.
• Do stock take and order stocks based on healthy inventory level.
• Supervise, lead & motivate the team.

Skills

Communication skills

Negotiation skills

Teamwork

Microsoft Word

Microsoft Excel

Education

Diploma in any field

Job description

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• To do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• To Interview, assess and assist in hiring employee based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only Suitable candidates will be shortlisted and notified.