ASSISTANT/OPERATIONS MANAGER

ABSOLUTE MAINTENANCE SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An opportunity for a Manager in a leading maintenance service company in Singapore. The ideal candidate will possess extensive experience in the cleaning industry, focusing on leadership, project management, and operational efficiency. This role emphasizes team management, client relations, and strategic planning to achieve service excellence.

Qualifications

• Minimum 3 years of related working experience in the cleaning industry.
• Knowledge of cleaning contract requirements and WHS credentials.
• Valid Class 3 license is required.

Responsibilities

• Meet corporate objectives and daily operational benchmarks.
• Lead and manage a team of Executives, Supervisors, and Cleaners.
• Handle customer liaison and service level performance.

Skills

Leadership

Problem-solving

Communication

Analytical skills

Education

Degree / Diploma

Tools

PC Knowledge

Smart Devices

Job description

Responsibilities:

• Driven to meet and attain corporate objectives and operations benchmark
• Daily on ground assessment to plan, schedule and execute all work requirements
• Ability to work within budget constraints, requirements and performance KPIs
• Ability to lead, manage and work with a team of Executives, Supervisors, Team Leaders and Cleaners
• Point of contact for service request, feedbacks & all contractual requirements
• Ability to provide resolution to all operation related matter
• Customer liaison on service level and performance standards
• Ability to handle both operational and administrative requirements
• Develop work methodology and staff training

Requirements:

• Degree / Diploma
• Minimum 3 years of related working experience & knowledge in the cleaning industries
• Knowledge of cleaning contract requirements
• Knowledge of WHS and its credentials
• Strong leadership, problem-solving and interpersonal skills with ability to exercise command and control
• Meticulous to details in meeting company's requirement
• Good communication skills with professional email etiquette
• Strong analytical and readiness in a fast paced environment
• Able to work independently and multi task
• Self-motivated, responsible, positive work attitude and a team player
• Ability to plan, manage and execute work effectively
• PC Knowledge and Smart Devices savvy
• Valid Class 3 license