Assistant Operations Manager

YUNG SHENG FOOD INDUSTRIES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic company in Singapore seeks an Assistant Operation Manager to oversee the daily operations of a Coffeeshop. The ideal candidate will ensure efficient management and excellent service standards, recruit and train staff, and handle customer interactions. A diploma and a minimum of 2 years of relevant experience in food service are required, along with strong communication and negotiation skills. Flexibility in schedule is essential.

Qualifications

• Candidate must possess at least a Diploma from any field of studies.
• Minimum of 2 years of working experience in Coffeeshop or Food court management role.
• Able to work flexible schedule including shift work, weekends, public holidays.

Responsibilities

• Maintain smooth daily operations of the Coffeeshop.
• Source for potential qualified tenants to fill any vacant food stalls.
• Supervise, lead & motivate the team.

Skills

Communication skills

Negotiation skills

Team player

Knowledge of Microsoft Office

Education

Diploma in any field

Job description

Job Description & Requirements

The Assistant Operation Manager will assist the Operations Manager in coordinating and managing the operation of the Coffeeshop.

Key Responsibilities

• Maintain smooth daily operations of the Coffeeshop
• Source for potential qualified tenants to fill any vacant food stalls
• Take immediate and appropriate collection/legal actions for recovery of debt (e.g. Stall rental etc.) and minimise credit losses
• Able to handle daily sales settlement
• To do stock take and order stocks based on healthy inventory level
• Source for suppliers with competitive pricing
• Keep up to date with market prices for all materials and ingredients
• Make sure safety and hygiene guidelines are being followed
• Supervise, lead & motivate the team
• Ensure fairness in scheduling work duty roster and off days for operation employees
• To Interview, assess and assist in hiring employee based on outlet manpower requirements
• Receive, review and act upon feedback and complaints received from customers
• Responsible for ensuring consistent quality of service
• Adept at handling a wide variety of customer and customer requests
• Able to perform ad hoc duties when required

Key Requirements

• Candidate must possess at least a Diploma from any field of studies
• Minimum of 2 years of working experience in Coffeeshop or Food court management role
• Able to work flexible schedule including shift work, weekends, public holidays and to perform additional ad hoc duties and tasks in case of any acute shortage of employees
• Prepared to work in a non-air-conditioned setting
• Possess strong communication and effective negotiation skills
• Fantastic team player
• Good knowledge of Microsoft office programme, especially in Word and Excel

*Only Suitable candidates will be shortlisted and notified.