Assistant / Operations Centre Engineer

Singapore Technologies Engineering Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology firm in Singapore is seeking an Operations Centre Engineer to monitor, manage, and support operational performance of IT and network infrastructure. The role involves identifying and resolving system faults, coordinating incident response, and maintaining service performance. Candidates should have knowledge in Infocomm Technology and be prepared to work in shifts. Competitive remuneration and comprehensive benefits are offered.

Benefits

An environment working with cutting-edge technologies

Safe space for diverse perspectives

Meaningful work that impacts lives

Collaborative workplace

Competitive remuneration and benefits

Qualifications

• Able to work 12-hour shift including weekends or Public Holiday (depending on roster).
• Open to contract, renewal.
• Singaporean only.

Responsibilities

• Perform monitoring, analysis and escalation of real-time operation events.
• Monitor various alarm alerts, activation of response team and prepare reports.
• Perform as MAC first responder for any systems defects.

Skills

Knowledge in Infocomm Technology or equivalent

Strong analytical skills

Communication skills

Job description

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers

About our Business – Unmanned & Integrated Systems

Our Unmanned & Integrated Systems business offers holistic solutions in system engineering and integration. We pioneer maritime robotics and autonomy solutions, provide system integration for complex naval and island air defence System-of-Systems (SoS), and take care of the operation and maintenance of Command, Control, Communications, Computers Intelligence (C4I) systems. We cater to the needs of Defence, Public Safety & Security, and Commercial clients worldwide, providing seamless and innovative services that redefine possibilities

Job Description

As an Operations Centre Engineer, you will be responsible for monitoring, managing, and supporting the operational performance of IT and network infrastructure within the operations centre. Your duties include proactively identifying and resolving system faults, coordinating incident response, and maintaining service availability and performance. You will work closely with other technical teams to ensure smooth operations, perform routine maintenance, and contribute to continuous improvement initiatives. Strong analytical and communication skills are essential to effectively manage operational challenges and support business objectives

Responsibilities

• Perform monitoring, analysis and escalation of real-time operation events.
• Monitor various alarm alerts, activation of response team and prepare reports upon completion of operation.
• Perform as MAC first responder for any systems defects
• Perform inbound and outbound calls/group chat for defects coordination
• Updating of PM / CM logs
• Any other duties / jobs assigned by supervisor.

Qualifications

• Knowledge in Infocomm Technology or equivalent
• Able to work 12-hour shift including weekends or Public Holiday (depending on roster).
• Open to contract, renewal
• Singaporean only

What We Offer

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.