Assistant Officer, Leasing

City Developments Limited; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

City Developments Limited (CDL) is seeking a Receptionist to manage guest check-in/out and provide excellent customer service. The ideal candidate will have 1-2 years of experience in hospitality, be a team player, and be willing to work shifts in a dynamic environment.

Qualifications

• At least 1 to 2 years’ relevant experience in the hospitality industry.
• Willing to work shift.

Responsibilities

• Manage check-in and check-out procedures efficiently.
• Address and resolve guest enquiries and concerns.
• Assist with transportation arrangements.

Skills

Team Player

Job description

Responsibilities:
Reception duties

• Manage check-in and check-out procedures efficiently and professionally to ensure a smooth and welcoming guest experience.
• Handle all payment transactions accurately, including cash, credit card, and other forms of payment.
• Perform nightly audit procedures to reconcile daily transactions.

Customer Service

• Act as the first point of contact, providing friendly service and concierge support, including local tips and directions.
• Address and resolve guest enquiries, feedback, or concerns promptly and professionally, ensuring a positive experience.
• Assist with transportation arrangements, including booking taxis or private hire vehicles, airport transfers, and shuttle services.

Job Requirements
Requirements

• At least 1 to 2 years’ relevant experience in hospitality industry
• Team Player
• Willing to work shift

City Developments Limited (CDL) is committed to fostering an inclusive culture that respects the diversity of its employees and stakeholders. As a signatory of the Employers Pledge for Fair Employment with TAFEP since 2008, CDL’s recruitment process adheres to strict guidelines on non-discrimination and fairness, regardless of gender, ethnicity, religion, or age.