Assistant Officer (Helpdesk) | No Exp Required !

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading IT services provider in Singapore is seeking an Assistant Officer (Helpdesk) to support IT services, lead a helpdesk team, and maintain IT asset records. This full-time role welcomes candidates with a diploma in IT or related fields, offering training for newcomers. Ideal for those who can start immediately. The position includes a competitive monthly salary, a culture focused on innovation, and a commitment to continuous improvement and customer satisfaction.

Qualifications

• No prior experiences required as training will be provided.
• Candidates who can start immediately or within short notice will be preferred.

Responsibilities

• Support the IS Officer in organizing and delivering IT services across the company.
• Lead the helpdesk team in desktop deployment, troubleshooting, and user support.
• Maintain and update the company's IT asset records and software installation inventory.
• Assist in preparing and maintaining IS Section QEMS documentation.
• Identify and evaluate IT solutions to improve user request processes.
• Participate in continual improvement initiatives within the department.
• Ensure compliance with environmental policies.

Education

Minimum Diploma in IT / Computer Science / Information Systems or related field

Job description

Assistant Officer (Helpdesk)

Lift Industry | IT role | 5 days

• Office Location: Jurong East, Singapore
• Working Hours: Mon – Fri 8am – 5.15pm
• Monthly Salary: Base up to $3200 + AWS + Variable Bonus (VB)
• Employment Type: Full time, Permanent Contract

Company Overview

The company is a leading global organization recognized for delivering high‑quality solutions across diverse industries. With a strong commitment to innovation, reliability, and customer satisfaction, the company continues to set benchmarks in excellence while fostering a culture of continuous improvement and growth.

Responsibility

• Support the IS Officer in organising and delivering IT services across the company.
• Lead the helpdesk team in desktop deployment, troubleshooting, and user support.
• Maintain and update the company’s IT asset records and software installation inventory.
• Assist in preparing and maintaining IS Section QEMS documentation.
• Identify and evaluate IT solutions to improve user request processes and the IS inventory system, ensuring timely ticket closure.
• Participate in continual improvement initiatives within the department.
• Ensure compliance with environmental policies, including waste reduction and pollution prevention.
• Perform any other duties assigned by the Senior Manager.

Requirement

• Minimum Diploma in IT / Computer Science / Information Systems or related field
• No prior experiences are welcome to apply as training will be provided
• Candidate who can start immediately or within short notice will be preferred

We regret to inform you that only shortlisted applicants will be notified.

Recruit Lync Pte Ltd | EA License Number: 22C1000
Chen Hoe Nam | EA Personnel License: R25158678