Assistant Manager, Warehouse Operations

DHL Express (Singapore) Pte. Ltd; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

DHL Supply Chain is seeking a Logistics Manager to oversee operations across multiple plants in Singapore. The role involves managing personnel, ensuring process compliance, and fostering a safe and efficient work environment. Candidates should hold a degree in Logistics or Supply Chain Management and possess extensive experience in warehouse operations, along with strong leadership and problem-solving skills. A commitment to diversity and inclusion is central to our workplace culture.

Qualifications

• Minimum 5 years in pharma manufacturing or warehouse operations.
• Knowledge in Lean Manufacturing or Six Sigma preferred.
• Experience with CAPA investigative skills.

Responsibilities

• Facilitate communication between plants and ensure alignment in production schedules.
• Oversee interplant logistics and supervise daily warehouse activities.
• Conduct safety audits and manage performance evaluations.

Skills

Leadership

Operations Management

Problem Solving

Communication

Team Management

Education

Degree in Logistics/Supply Chain Management

Tools

SAP

Job description

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results everyday.

Responsibilities

• Facilitate communication and collaboration between different plants.
• Manage the sharing of personnel between plants to maximize efficiency.
• Ensure alignment in production schedules, quality standards, and operational procedure.
• Oversee interplant logistics, including raw material transfers and finished goods distribution.
• Supervise daily warehouse activities and ensure smooth order fulfilment, ensure all bookings under Shipping team are arranged according to shipping schedule and dateline without any hiccups.
• Work closely with respective Leader on daily resources planning and shift scheduling to ensure smooth running of operations at all plants.
• Work closely with customer’s plant managers on all matters pertaining to shipments and operations.
• Conduct daily toolbox meeting to the operations team
• Conduct in-depth investigation on all process deviation with relevant parties. Initiate CAPA and collaborate with Quality Assurance team to resolve the issues.
• Perform regular inspections and process audit to ensure process compliance among the workers.
• Ensures all workers are following safety protocols, wearing appropriate protective equipment, and operating machinery safely. Conducts regular safety meetings, perform safety audits, and monitor the work environment for potential hazards. Addressing safety violations and taking corrective action when necessary.
• Manage and provide guidance and support to the warehouse team, conduct training to ensure all staffs are cross-trained and review the latest development of quality expectation towards effective operation.
• Plan shift scheduling effectively for smooth operations, address attendance issues, maintain discipline and uphold team morale to maintain productivity.
• Ensure tasks are allocated based on the strengths and abilities of each staff.
• Ensure that staff are informed about any changes. This may involve holding training sessions to review new procedures, equipment, or safety protocols. Supervisors must ensure that all employees are aware of any updates to production standards.
• Conduct regular performance evaluations to assess each employee’s performance.

Requirements

• Degree in Logistics / Supply Chain Management/ Other fields.
• Min 5 years in pharma manufacturing or warehouse operations.
• Knowledge in Lean Manufacturing or Six Sigma is preferred.
• Knowledge in Good Manufacturing Practices (GMP), Good Distribution practice (GDP) and Good Documentation Practice (GDocP).
• Strong leadership and operations management skills.
• Excellent presentation skills and problem-solving skills.
• Effective Team management and communication skills.
• CAPA investigative and writing skills.
• Multi-plant management experience.
• Basic knowledge of SAP.

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.