Assistant Manager, Volunteer Management & Special Projects

CHILD AT STREET 11 LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading company is searching for a Volunteer Programme Manager who will oversee volunteer coordination, administrative support, and engage both internal and external stakeholders. This role is crucial in enhancing the visibility and operations of the Centre, ensuring a positive volunteer culture.

Qualifications

• Experience in managing volunteer programs is essential.
• Familiarity with administrative processes and software systems.
• Ability to engage and coordinate with diverse stakeholders.

Responsibilities

• Coordinate recruitment, onboarding, and orientation of volunteers.
• Manage database of volunteers and ensure compliance with policies.
• Support marketing and sponsorship campaigns, ensuring outreach.

Skills

Volunteer Coordination

Communication

Organizational Skills

Event Planning

Tools

Database Management Systems

Social Media Platforms

Job description

Reporting to: Head, Marketing & Sustainable Sponsorships

Working Hours: Monday to Friday, 8.30am to 5.30pm

The candidate is responsible for the overall management of the Volunteer

programme and provides key administrative support to ensure the smooth

operation of the activities. This role is crucial in engaging both internal and

external stakeholders besides the community, supporting beneficiaries, and

upholding the high standards of Child at Street 11 and its activities. With

engagement to enhance and develop the Centre’s visibility and reach, this

individual would be a key player to ensure the Centre’s services are well

received and recognised.

Responsibilities

Volunteer Management

1. Coordinate the recruitment, onboarding, and orientation of new

volunteers.

2. Maintain and regularly update the volunteer database using the

appropriate software systems available

3. Assign volunteers to appropriate roles based on their interests,

availability, and organisational needs (e.g., student programmes, art,

administration, events, sessions)

4. Ensure all volunteer information forms and waiver forms are

completed and stored securely.

5. Communicate Centre’s policies, procedures, and code of conduct to

all volunteers.

6. Organise and support volunteer training sessions for better facilitation

of sessions.

7. Monitor volunteer attendance, engagement, and performance,

providing feedback and support as needed.

8. Foster a positive and inclusive volunteer culture, recognising

contributions and addressing concerns promptly.

9. Work with private and government agencies and bodies to build and

develop volunteer engagements, and attend relevant Volunteer

management enhancement programmes.

10. Plan & execute bi-annual volunteer appreciation events

Teaching Duties:

1. Review and Assess current Activities and impact on After School

Care group.

2. Review and develop Student Portfolios for clarity and future

reference and use

3. Update academic and general progress of all After School Care

children.

4. Update on areas and subjects to give specific support for After

School Care group of students.

5. Assist with general review and assistance with Nursery and

Kindergarten class groups

6. Assist Nursery and Kindergarten teachers with current activities and

as per curriculum.

7. Update on areas to support and assist to help child development

Administrative Duties

1. Assist with and manage Campaigns related to the Centre for

sponsorships and volunteer assisted engagements.

2. Work on the corporate website overview and content review and

development.

3. To use online and digital resources including the website and social

media platforms when needed to enhance the visibility and reach of

Child at Street 11.

4. Assist with and execute marketing and collateral development.

5. Assist with general office administration, including filing, data entry,

and correspondence.

6. Support the coordination of events (e.g fundraising activities,

outreach events, etc) by managing volunteer deployment and

logistics.

7. Maintain and regularly update the volunteer and sponsors database

using the appropriate software systems available

8. Ensure compliance with data protection policies, maintaining

confidentiality of all beneficiary and volunteer information

9. Prepare reports on volunteer activities and administrative matters as

required

10. Manage supplier relationships for purchases and services

Other duties as assigned by the Head, Marketing & Sustainable

Sponsorship.

Interested applicants please email resume to [e-mail]