Assistant Manager, Unit Trust Operations

About the role

Join UOB Kay Hian Pte Ltd as an Assistant Manager for Unit Trust Operations. This is a full-time role based in the Central Region. As a key member of the operations team, you will play an integral part in supporting the company's growth and strategic objectives.

Main Responsibilities but not limited to:

1. Work with Marketing team and fund houses on account opening, fund onboarding and other AML/DDQ/Annual review documentation.
2. Processing the day-to-day operations, including processing investor transactions, subscriptions, redemptions, transfers & dividends, and processing Unit Trust transfers.
3. Liaise with Counterparties / CPF Board / Agent Banks on settlement, reporting and reconciliation of trades; compute and process trailer fees.
4. Ensure that the process complies with all relevant regulatory requirements and reporting obligations; identify and escalate operational risks.
5. Build and maintain relationships with other departments, external partners (i.e., sub-distributors, transfer agents, fund managers, etc.) and vendors to make decisions regarding operational activity and strategic goals; document operational processes to ensure consistent, efficient workflows are in place, yielding optimal productivity and performance.
6. Review/improve operational workflow and system enhancements, addressing investor/TR inquiries and concerns related to operations.
7. Perform and coordinate end-to-end (from trade execution to trade settlement) system testing for any changes.
8. Handle administrative tasks, ad-hoc assignments, and projects as assigned.
9. Uphold organization policies and standards, ensuring legislative regulations are followed.
10. Record Keeping: Maintain accurate records of transactions and activities.
11. Able to deputize in manager's absence to ensure seamless workflow.

Qualification Requirements:

1. Degree or equivalent professional experience.
2. Minimum 3 years in Unit Trust Operations with proven experience or similar role.
3. Strong operational mindset and background.
4. Proven ability to plan and manage operational processes for maximum efficiency and productivity.
5. Good knowledge of financial services practices and associated regulatory requirements.
6. Good knowledge of and adherence to the company's policies and procedures.
7. Strong communication skills and ability to articulate effectively to the team and stakeholders in regular meetings and various projects/discussions, becoming a "valued partner" outside direct reporting line.
8. Good problem-solving skills and ability to handle complex situations with constructive solutions identified for troubleshooting.