Assistant Manager, Training (F&B)

Hot Palette (Asia Pacific) Pte. Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in the F&B sector is seeking a Trainer with experience in conducting effective training sessions. The role requires strong communication skills, proficiency in Mandarin, and the ability to develop training materials. Candidates must have at least 2 years of experience in a training capacity within the industry.

Qualifications

• At least 2 years of working experience in the F&B industry as a Trainer.
• Possess relevant Trainer certification.
• Good written, verbal, and interpersonal communication skills.

Responsibilities

• Conduct Training in the Outlet and In-house Training Classes.
• Develop and maintain Training materials (SOPs, Operation Manual).
• Manage E-learning Platform and conduct audits in Outlets.

Skills

Communication

Interpersonal Skills

Organizational Skills

Independence

Resourcefulness

Bilingual (Mandarin)

Education

Trainer Certification

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Qualifications & experience

• Only Singaporean & Singapore Permanent Resident due to quota limited

• Possess relevant Trainer certification

• At least 2 years of working experience in the F&B industry as a Trainer

• Good in written, verbal, and interpersonal communication skills

• Bilingual

• Organized, Independent, Meticulous, Responsible, and ability to meet deadlines with minimum supervision

• Resourceful and good interpersonal / communication skills

• Proficient in MS Word, Excel, PowerPoint

Tasks & responsibilities

• Conduct Training in the Outlet

• Conduct In-house Training Classes

• Conduct random audit check in Outlets

• Develop and maintain Training materials (SOPs, Operation Manual)

• Creating Training Video

• Preparation of training materials and collaterals for Training class

• Translation of Training materials from English into Mandarin (China Franchisees)

• Developing Training Course

• Managing E-learning Platform

• Any other ad hoc tasks pertaining to Training Needs

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."