Assistant Manager (Student Life & Engagement)

psb academy pte. ltd.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

psb academy pte. ltd. seeks a Lead Student Life Engagement & Operations to shape a vibrant student community. You will mentor student leaders, coordinate clubs and chapters, and drive inclusive activities that boost wellbeing and retention.

You will also oversee publicity, insurance administration, partnerships and the student life team, ensuring high-quality programmes and compliant operations aligned with institutional goals.

Qualifications

• Degree in any discipline
• At least 5 years of managerial experience
• Strong event management and leadership skills
• Excellent communication and interpersonal abilities
• Willing to work after 6pm and on weekends

Responsibilities

• Lead student life engagement events and activities for an engaged and inclusive community.
• Plan, organise and evaluate a calendar of student engagement and enrichment activities.
• Collaborate with schools and units to align initiatives with institutional goals.
• Recruit, develop and succession-plan student leaders and clubs.
• Oversee publicity, communications and administration for student engagement.
• Manage student life insurance administration and provider relationships.
• Build partnerships with internal teams and external organisations.
• Lead, coach and develop the student life and engagement team; manage budgets and KPIs.
• Prepare reports on engagement, participation and programme outcomes.

Skills

Event management

Leadership

Communication

Interpersonal skills

Private Education Industry experience

Flexibility to work after hours

Education

Bachelor's degree

Job description

Lead Student Life Engagement & Operations

• Manage and mentor student leaders, student clubs and chapters to foster an engaged and inclusive student community
• Plan, organise and evaluate a comprehensive calendar of student engagement activities, appreciation events, academic enrichment workshops and community initiatives that enhance the student experience and peer engagement
• Collaborate with Schools and other Business Units to align student life initiatives with institutional goals, supporting student success, wellbeing and retention
• Lead the recruitment, development and succession planning of student leaders, clubs, chapters.

Manage publicity and administration for Student Engagement

• Manage and execute communication strategies for current students through social media, e-newsletters, campus publicity and the student life mailbox
• Maintain and update student life communication materials, including webpages, collaterals and student guides
• Coordinate student mobility applications and maintain related records
• Oversee the administration of student life resources, venues, equipment and operational records

Manage administration of student medical insurance

• Manage annual contracts and relationships with student medical insurance providers
• Liaise with the Business Units to coordinate timely registration of students for coverage
• Manage enquiries relating to student insurance and monitor insurance utilization and reporting

Build partnerships & enhance student experience

• Build partnerships with internal teams and external organisations to enhance student engagement
• Lead volunteering, networking, community engagement and experiential learning initiatives
• Analyse student participation, engagement data and satisfaction surveys to evaluate effectiveness and improve programmes, student wellbeing and retention

Manage and lead the student life & engagement team

• Lead, coach and develop the student life & engagement team to deliver high-quality programmes and services
• Develop annual operational plans, budgets and key performance indicators for student life initiatives
• Ensure compliance with institutional policies relating to event management, safety, risk management and governance
• Prepare management reports, budget and strategic updates on student engagement, participation and programme satisfaction, effectiveness and outcomes

Others

• Any other ad-hoc duties as required by the company from time to time.

Job Requirements

• Degree in any discipline with at least 5 years of managerial experience

• Strong event management/leadership skills with ability to multi-task
• Enjoy working with youths from different cultural backgrounds
• Proactive team player with strong communication and interpersonal skills
• Relevant experience in a Private Education Industry environment would be an advantage
• Willing to work after 6pm and weekends where needed.