Assistant Manager / Senior Executive, Resource Network & Support

Agency for Integrated Care; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

The Agency for Integrated Care seeks a Communications Specialist to enhance stakeholder engagement in mental health and caregiving. The role involves developing strategies, conducting research, and fostering partnerships to improve communication outcomes. Candidates should possess a Bachelor's degree and at least 3 years of relevant experience.

Qualifications

• At least 3 years of experience in communications and stakeholder engagement.
• Experience in running campaigns and resource development.
• Strong project management, writing, and presentation skills.

Responsibilities

• Drive communication strategies and implement integrated communications.
• Engage with stakeholders and partners to co-create initiatives.
• Evaluate communication outcomes to refine strategies.

Skills

Project Management

Communication

Relationship Building

Creative Thinking

Education

Bachelor's degree

Tools

Canva

Job description

Company description:
The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:
This role focuses on driving CCMHD's communications to engage, empower, and enable clients/caregivers in help-seeking. It will also involve engaging with interagency and national stakeholders to align, synthesize, and co-create initiatives, including new non-funded partners, to better understand the sector landscape and explore collaboration.

• Drive communication strategies and implementation through an integrated comms strategy, including:
  • Conduct research, analyze best practices, and synthesize information to identify, strategize, and prioritize communication initiatives and resources.
  • Develop and enhance resources with an implementation plan, marketing, distribution plan, and feedback collection.
  • Create strategic and innovative communications, campaigns, and publicity related to mental health, dementia, and caregiving, providing coordination and strategic advice to teams based on data-driven insights.
  • Cultivate stories to showcase the good work of our partners, with targeted media engagement to promote help-seeking behavior.
  • Organize national events to complement campaigns and publicity efforts.

• Drive sense-making and strategic partnerships with CMH Partners:
  • Engage identified partners to co-create aligned communication strategies and solutions through sense-making and expert panels, in collaboration with program managers.
  • Lead conversations and foster thought leadership among partners via the Communications/Resources Expert Panel.
  • Engage non-funded partners to gather insights and explore potential collaborations for sector development.
  • Build a knowledge database and recognition of stakeholders.

• Enhance and improve communication initiatives continuously:
  • Refine communication tactics based on data insights and feedback.
  • Evaluate communication outcomes to address gaps such as stigma and openness to help-seeking.

Job requirements:

• Bachelor's degree in any discipline, with at least 3 years of experience in communications and stakeholder engagement.
• Experience in running campaigns and resource development.
• Experience in partnership engagement and design thinking.
• Proficiency in design software such as Canva.
• Strong project management, writing, and presentation skills.
• Good change management skills.
• Excellent interpersonal, communication, and relationship-building skills.
• Outgoing, friendly, and able to work well with diverse leadership styles.
• Proactive with a creative, self-starter attitude, capable of identifying gaps and driving change.
• Ability to multi-task and work in a fast-paced environment to meet deadlines.