Assistant Manager/ Senior Executive, Admissions

Singapore Polytechnic; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An educational institution in Singapore seeks a candidate to support admissions, student affairs, and graduation-related matters. You will be responsible for process execution, reporting, and project implementation aimed at enhancing institutional goals and student success. A minimum of 2 years of experience in administrative roles, particularly within higher education, is preferred. Strong communication and project management skills are essential for collaboration with various stakeholders.

Qualifications

• At least 2 years of relevant experience in administrative work and project management.
• Experience managing vendors and procurement processes preferred.
• Proficient in data analytics and visualization tools.

Responsibilities

• Assist in end-to-end planning of admissions and enrolment exercises.
• Provide excellent customer service to stakeholders.
• Lead IT-related projects connecting users and vendors.

Skills

Project management

Interpersonal communication

Data analytics

Customer service

Robotics process automation

MS Excel

Python

Tools

Power BI

MS Access

Power Query

Job description

[What the role is]

Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025

Ranked #19 for The Straits Times Singapore’s Best Employers 2024 & 2025

You will play a key role in supporting admissions, student affairs, and graduation-related matters, ensuring that all processes are executed thoroughly and efficiently. This includes conducting regular reporting and analysis to drive continuous improvement and streamline workflows. Additionally, you will be responsible for implementing initiatives and projects from the Ministry and/ or Polytechnic, contributing to the advancement of institutional goals and student success.

[What you will be working on]

Responsibilities:-

• Assist in end-to-end planning and implementing of various admissions and enrolment exercises, including preparation of reports on admissions, enrolment and students’ records.
• Work well with both internal (e.g. schools and departments) and external (e.g. MOE, vendors) stakeholders to ensure planning and operations for various admissions and enrolment exercises are carried out smoothly. Academic operations administration includes updating webpages and managing student & course matters.
• Provide excellent customer service to external and internal stakeholders.
• Support various school/ department-driven initiatives and undertake special projects.
• Streamline existing processes in the department to enhance efficiency and productivity through leveraging on technology tools such as RPA, Python, Power query
• Lead systems/ IT related projects bridging the gap between the users and the IT vendors and/ or colleagues e.g. for admissions exercises, student administration system.
• Be part of the working committee overseeing the planning of annual Graduation Ceremony. This entails coordination work with vendors and various schools/ departments, scheduling of graduation duties and preparation of graduation related reports.
  
  
  

[What we are looking for]

Requirements:-

• Preferably with at least 2 years of relevant experience in handling administrative work, project and operations management. Previous experience in Institutes of Higher Learning (IHLs) (i.e. polytechnic or university) would be preferred.
• Experience in managing vendors, procurement processes (e.g. GeBiz) would be preferred.
• Good project management and people skills in managing internal and external stakeholders.
• Proficient in using MS Excel (using formulae, pivot tables etc) and Access.
• Working experience in data analytics, statistical work and data visualization tools, e.g. power BI and power query would be an advantage.
• Working experience in robotics process automation and python would be an advantage.
• Pleasant disposition
• Keen to learn with a positive work attitude
• Excellent interpersonal, written and verbal communication skills
• Demonstrates analytical skills and organizational ability
• Self-driven and independent team-player who is customer-oriented and enjoys working with people of all ages, including students, staff and the public
• Sharp, meticulous with discerning eye for details and numbers
• Ability to multi-task and deliver work with high level of accuracy and timeliness.
  
  
  

Successful candidate will be offered a 2-year contract in the first instance.

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.