Assistant Manager, Sales Assurance (Compliance)

This role reports to the Team Lead, Sales Assurance. Sales Assurance is one of the two teams in the Market Conduct Compliance Section. The Market Conduct Compliance Section is part of the wider Compliance Department at Income, which also includes the Regulatory Compliance Section and AML Compliance Section. The Compliance Department reports to the Head of Compliance. The candidate will have the opportunity to work closely with other BUs and stakeholders, including the Head of Compliance and Senior Management, in relation to all compliance matters.

The candidate will be involved in Market Conduct Compliance work such as conducting reviews under the Balanced Scorecard (BSC) framework, facilitating the Market Conduct Disciplinary and Appeal Committee, etc.
The candidate should be familiar with compliance functions in the financial industry and be capable of executing the following responsibilities:

Responsibilities:

Balanced ScoreCard

• Conduct reviews across the 3 measurement methods under the BSC Framework as first or second reviewer.
• Administer appeals under BSC framework.
• Administer the BSC training related matters.
• Engage relevant stakeholders on a consultative basis on sales advisory related matters.
• Mentor junior staff.
• Provide support and advice to business on matters relating to BSC framework or sales advisory related matters.

Reporting

• Assist with preparation and drafting of reports pertaining to BSC or Key Market Conduct matters to senior management or regulators.

All Other Responsibilities

• Keep abreast of regulatory developments and stay current with industry practices to be able to provide support, advice, and guidance on market conduct compliance matters.
• Act as cover or backup for colleagues during their absence.
• Mentor staff as part of their development plan.
• Undertake any tasks or projects assigned from time to time.

Requirements:

Who we are looking for:

Competencies & Personal Traits

• Self-motivated and driven.
• Analytical and attentive to details.
• Good understanding of the insurance industry and operations.
• Good knowledge of regulations and industry guidelines applicable to the insurance/financial industry such as Insurance Act, Financial Advisers Act (FAA) and its subsidiary regulations, Monetary Authority of Singapore (MAS) regulations, Central Provident Fund (CPF) Board regulations, Life Insurance Association (LIA) guidelines.
• Proficient in MS Office.

Working Experience

• At least 5 years of experience in a compliance role in a financial institution or similar institution.
• Preferably with experience in dealing with Distribution functions and conducting BSC reviews.

Professional Qualifications

• Preferably with Insurance-related certifications [e.g. FLMI (LOMA), CMFAS Module 5, 9, 9A & Health Insurance].

Education

• Degree in any field.