Assistant Manager, Sales

LOGISTEED ASIA-PACIFIC PTE. LTD.; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic sales professional to drive growth in the freight forwarding sector. In this role, you will be responsible for achieving sales targets, acquiring new customers, and managing key accounts. Your ability to build strong relationships and collaborate with operations teams will be crucial to your success. This position offers a chance to make a significant impact in a fast-paced environment, where your contributions will directly influence the company's growth and customer satisfaction. If you're a motivated individual with a passion for sales and customer service, this opportunity is perfect for you.

Qualifications

• 3+ years of customer-facing sales experience in freight forwarding.
• Strong analytical and presentation skills with a focus on customer acquisition.

Responsibilities

• Achieve sales targets by promoting the forwarding business and acquiring new customers.
• Collaborate with operations teams to address customer inquiries and issues.

Skills

Sales Experience

Customer Acquisition

Account Management

Analytical Skills

Communication Skills

Organizational Skills

Tools

MS Office

Job description

Job Responsibilities

1. Achieve sales targets by promoting the company's forwarding business and acquiring new potential customers to expand the customer portfolio.
2. Identify new and existing business opportunities in forwarding and 3PL, establish and build pipelines, segment and develop key account customers, and strengthen business relationships.
3. Act as the main contact for customer communication, liaising with operations teams and overseas offices to ensure inquiries, problems, and issues are addressed professionally.
4. Collaborate with overseas agents, sharing customer and market information.
5. Assist superiors in preparing monthly pipeline updates, targeting customers, tracking achievements, and reviewing business operations and plans.
6. Generate sales leads and opportunities.
7. Participate in sales strategy development and activities.
8. Assess customer needs and match them with the company's services to acquire new business.
9. Support senior sales managers in preparing weekly and monthly reports on pipelines, sales targets, budgeting, and new business opportunities.
10. Monitor customer KPIs and initiatives to ensure the delivery of quality, reliable, and scalable services that meet customer satisfaction.
11. Deliver volume and revenue targets for forwarding sales channels while focusing on relationship building and profitable sales.
12. Guide junior and new sales staff through on-the-job training and shadowing to enable their success.

Role Requirements

• Minimum 3 years of customer-facing sales experience with a strong background in customer acquisition and account management within the freight forwarding industry.
• Strong selling, presentation, and analytical skills.
• Excellent personal presentation and strong written and verbal communication skills in English.
• Proficiency in MS Office applications.
• Self-motivated and driven to plan and execute sales strategies.
• Excellent organizational skills with the ability to take initiative, prioritize work, and pay attention to detail.
• Ability to work under pressure and solve problems independently.