Assistant Manager, Sales

CRAIG ROAD PROPERTY HOLDINGS PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A prominent property management firm in Singapore seeks an Assistant Manager, Sales to support revenue growth initiatives and enhance client relationships. This role involves developing sales strategies, managing client inquiries, and collaborating with the sales team to achieve targets. The ideal candidate has strong sales knowledge, excellent communication skills, and proficiency in CRM software. This position offers an opportunity to contribute to the success of a dynamic sales department.

Qualifications

• Strong knowledge of sales principles and strategies in the hospitality industry.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and create actionable insights.

Responsibilities

• Assist in developing and implementing sales strategies to achieve revenue targets.
• Build and maintain strong relationships with existing and potential clients.
• Support the Sales Director in preparing reports, sales forecasts, and budgets.

Skills

Sales principles knowledge

Communication skills

Negotiation skills

CRM software proficiency

Customer-focused mindset

Tools

CRM software

Microsoft Office Suite

Job description

What do we expect from you?

The Assistant Manager, Sales, is responsible for supporting the Sales Department in driving revenue growth for the organization by managing client relationships, identifying new business opportunities, and ensuring customer satisfaction. The role involves planning and executing sales strategies, maintaining strong relationships with key accounts, and contributing to the overall success of the sales team.

How your day looks like:

Sales & Business Development

• Assist in developing and implementing sales strategies to achieve revenue targets.
• Identify new business opportunities, including corporate accounts, group bookings, and events.
• Conduct market research to understand trends, competitor activities, and customer needs.
• Actively pursue leads, negotiate contracts, and close deals to maximize revenue.

Client Relationship Management

• Build and maintain strong relationships with existing and potential clients.
• Act as a point of contact for client inquiries, ensuring timely and effective responses.
• Handle client complaints and ensure a high level of customer satisfaction.
• Conduct site visits and presentations to showcase the property and its services.

Coordination & Team Support

Collaborate with other departments (e.g., marketing, operations) to ensure seamless service delivery.

• Support the Sales Director in preparing reports, sales forecasts, and budgets.
• Assist in organizing sales campaigns, events, and promotional activities.
• Train and mentor junior sales staff as needed.

Administrative Duties

• Maintain accurate records of sales activities and client information in the CRM system.
• Prepare proposals, contracts, and other documentation required for the sales process.
• Monitor and report on key performance metrics.

Essential Skills

• Strong knowledge of sales principles and strategies in the hospitality industry.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to analyze data and create actionable insights.
• Customer-focused mindset with attention to detail.