Assistant Manager, Revenue Assurance

StarHub; Singapore; On-site; USD 45,000 - 75,000; Full time

Job summary

An innovative telecommunications company is seeking a Revenue Assurance Analyst to support the Revenue Assurance Manager. This role involves leading a team of analysts, maintaining a centralized view of revenue assurance controls, and driving stakeholder engagement to minimize revenue leakages. The ideal candidate will possess strong analytical skills, advanced proficiency in Excel, and experience with tools like SQL and Power BI. Join this forward-thinking firm and contribute to enhancing financial integrity while collaborating with diverse teams to implement best practices and improve processes.

Qualifications

• 2-4 years experience in Revenue Assurance, preferably in Telcos.
• Strong analytical skills with advanced proficiency in Excel.

Responsibilities

• Support the Revenue Assurance Manager and lead a team of analysts.
• Perform impact analysis on new product launches and recommend strategies.

Skills

Data Analysis

Interpersonal Skills

Problem-Solving

Microsoft Excel

SQL

Python

Power BI

Education

Bachelor's Degree

Tools

Power BI

SQL

R

Microsoft Excel

Job description

Note: This role is based in Petaling Jaya, Malaysia.

Key Responsibilities

• Support the Revenue Assurance Manager and lead a team of analysts and senior analysts.
• Maintain a centralized view of all RA Controls and their performance (via monthly/quarterly reconciliations), including, but not limited to:
• Maintaining an up-to-date log of all cases/issues, analyses, and database for lessons learned.
• Review and present results with all relevant stakeholders.
• Lead and resolve reconciliation irregularities investigations, including:

• Analysis of results to identify the source of leakages.
• Identification of root causes and recommend corrective or preventive actions.
• Drive internal stakeholders (at all levels) to develop and implement remedial actions and best practices to address the irregularities and minimize revenue leakages.

• Perform impact analysis on new product launches and formulate/present risk mitigation strategies and actions.
• Manage RA tools lifecycle and process documentation.

Qualifications

• Bachelor's degree or equivalent with 2-4 years' experience in Revenue Assurance (preferably Telcos).
• A good team player with strong interpersonal skills with the confidence and maturity to effectively interact with different levels in the organisation.
• Possesses a data analytical mind with advanced Microsoft Excel skills.
• Proficiency in Power BI, SQL, R, or Python will be advantageous.
• Advanced proficiency in MS Office applications and demonstrated sound acumen in systems applications.
• Strong and confident communicator with problem-solving and process improvement skills.
• Detailed, organised, with demonstrated skills to lead and drive stakeholder engagements, consensus, and achieve outcomes.