Assistant Manager - Regional Hub

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962. Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation. MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan. These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

Designation: Assistant Manager @ Regional Hub (Hougang)

Responsibilities

The role of an Assistant Manager is to deputize the Centre Manager / Deputy Cluster Head (in his/her absence) and be responsible for the day-to-day operations and management of the Centre in order to provide quality service to clients under the Centre's charge. The Centre aims to provide clients with meaningful engagement, independent skills training and adequate care, and the programmes are run in accordance with licensing requirements and high standard of corporate governance.

Client Management & Development

• Facilitate the development and implementation of curriculum and the overall training pathway for clients e.g. ITP, CLR, Daily Time-table, Sports/Wellness Programmes, Home Living Skills, Community Living Mobility Skills, Work Readiness Skills, etc.
• Ensure the adherence of assessment, monitoring and evaluation in the application of professional training methods and periodically refresh training programmes/curriculum
• Actively lead and promote regular engagement with the clients' families
• Maintain a high standard of quality training to clients
• Ensure clients are complying with programme guidelines and procedures

Staff Management

• Oversee the overall work performance of staff
• Provide supervision, support, and mentorship for staff
• Ensure efficient manpower plans (e.g. leave management) in place
• Ensure staff are complying with programme guidelines and procedures

Event and Volunteer Management

• Oversee the development and execution of inclusion events for clients and staff
• Plan the yearly calendar of events
• Oversee the partnership with external agencies (e.g. Singapore Disability Sports Council, Special Olympics Singapore, ComChest, NCSS, MSF, etc.)

Administration

• Ensure that the services standards are in compliance with the funding authority's regulations and audits
• Prepare and review reports

Qualifications

• Diploma/Degree in any relevant discipline e.g. Special Education, Disability Studies, Social Work, Psychology, Occupational Therapy, Physiotherapy

Other Information

• At least 3 years of relevant leadership experience will be an advantage
• Good organisational and people management skills
• Exposure in community care sector is an added advantage