Assistant Manager - Product Planning (NEHR)

Synapxe; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Join a leading HealthTech agency as a Product Manager to drive the roadmap for innovative healthcare data exchange services. This role focuses on strategic planning, product delivery, and stakeholder engagement to enhance the healthcare ecosystem in Singapore. Ideal candidates will possess a solid background in IT product management, pushing boundaries to improve national health services.

Qualifications

• 8 to 12 years of experience in product or solution management.
• Experience in large-scale IT systems or national platforms.
• Strong background in interoperability and data exchange.

Responsibilities

• Lead the product roadmap and manage feature prioritization.
• Oversee product development from concept to delivery.
• Ensure compliance with national data policies.

Skills

Stakeholder engagement

Product development

Project Management

Organisational skills

Communication skills

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Technology

Bachelor's Degree in Health Informatics

Tools

PMP

Agile

ITIL

Job description

Company description:

Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore.

Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at www.synapxe.sg

Job description:

Position Overview

This national healthcare programme consolidates and provides patient health data to serve national health needs and supports healthcare professionals in delivering better care. The programme is a foundational part of Singapore's national healthcare ecosystem, enabling digital transformation and interoperability across systems.

The Product Manager will lead the product roadmap and delivery for core data exchange services that connect national systems, licensees, and key stakeholders. The role requires close alignment with national priorities, policy shifts such as the Health Information Bill (HIB), and technical standards like HL7 and FHIR.

The Product Manager will drive strategic planning, development, and lifecycle management of product capabilities while ensuring they are scalable, standards-compliant, and responsive to national health data exchange needs.

Role & Responsibilities

• Lead the product roadmap to align with national priorities and NEHR strategy
• Manage feature prioritisation and backlog
• Oversee product development from concept to delivery, including functional and non-functional requirements gathering
• Assess and validate proposed technical solutions and architecture for product areas
• Collaborate with internal teams (business, product, engineering, data governance, and security) to ensure alignment across the product lifecycle
• Lead stakeholder engagement sessions with public and private licensees to gather feedback, validate requirements, and drive onboarding
• Maintain compliance with national data policies and HIB requirements, including consent, access control, and auditability
• Contribute to product documentation such as business process models, funding justifications, technical specifications, user journeys, and interface definitions
• Monitor adoption, performance metrics, and continuous improvement initiatives

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Health Informatics, or a related field in business or healthcare management
• 8 to 12 years of experience in product or solution management, with at least 3 years in large-scale IT systems or national platforms
• Strong background in product development within complex environments, especially involving interoperability, data exchange, or integration services
• Proven ability to translate business needs into technical and functional specifications
• Knowledge of healthcare IT and/or clinical standards including HL7v2, CDA, FHIR, SNOMED CT, and LOINC is preferred
• Familiarity with national data governance policies and health information exchange (HIE) models is an advantage
• Excellent communication, stakeholder engagement, and multi-disciplinary team collaboration skills
• Strong organisational skills with the ability to manage multiple priorities and timelines
• Relevant certifications in Project Management (e.g. PMP, Agile) or ITIL Service Management will be an advantage

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