Assistant Manager, Private Client Experience

IHH HEALTHCARE SINGAPORE; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

IHH Healthcare Singapore recherche un Assistant Manager pour l'Expérience Client Privée. Ce rôle stratégique impliquera la gestion des clients fortunés, la mise en œuvre de stratégies de vente personnalisées et l'amélioration continue des services. Une opportunité unique de contribuer au développement d'offres santé de luxe pour les clients HNWI/UHNW.

Qualifications

• Professionnel expérimenté avec 6 à 8 ans dans des rôles premium orientés client.
• Expérience avérée avec HNWIs/UHNWIs, idéalement en banque privée ou gestion de patrimoine.
• Penseur stratégique avec compétences d'exécution fortes.

Responsibilities

• Développer et maintenir une base de clients à haute valeur ajoutée.
• Concevoir et exécuter des stratégies marketing et de vente sur mesure.
• Analyser les retours clients et les tendances du marché.

Skills

Communication

Stratégie commerciale

Discrétion

Diplomatie

Education

Diplôme en Business, Marketing, Finance ou domaine similaire

Job description

Are you a relationship-driven professional with a passion for delivering exceptional client experiences? IHH Healthcare Singapore is looking for a strategic and dynamic Assistant Manager, Private Client Experience to lead account management, sales, and marketing initiatives for our exclusive healthcare offerings tailored to high-net-worth and ultra-high-net-worth individuals (HNWIs and UHNWIs).

This is a unique opportunity to join one of the region’s most respected healthcare providers, helping us expand our reach to corporate C-suites, family offices, private banks, insurers, and luxury hospitality networks.

Key Responsibilities

• Grow and retain our high-value client base: Drive revenue and profitability through personalised service and targeted business development.
• Design and execute bespoke strategies: Develop and implement marketing and sales plans to engage private clients and wealth management partners.
• Champion the client journey: Serve as the key contact for high-value clients, ensuring a seamless, white-glove service experience.
• Leverage insights for innovation: Analyse client feedback, trends, and market intelligence to continuously improve offerings and service delivery.
• Represent IHH at elite forums: Be the face of our brand at private client events, upholding the integrity and prestige of our healthcare services.

Who You Are

• A degree holder in Business, Marketing, Finance or a related field
• An experienced professional with 6 to 8 years in premium client-facing roles
• Proven experience working with HNWIs/UHNWIs, ideally in private banking, luxury hospitality, philanthropy, or wealth management
• A confident communicator and trusted advisor, with a strong sense of discretion, diplomacy and professionalism
• A strategic thinker with strong executional skills and commercial acumen