Assistant Manager, Private Client Experience

IHH Healthcare; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

IHH Healthcare Singapore seeks a strategic Assistant Manager for Private Client Experience to enhance its engagements with high-net-worth clients. The ideal candidate will excel in client management, business development, and marketing strategies, ensuring exceptional service and helping the organization grow its client base among elite sectors.

Qualifications

• Experienced professional with 6 to 8 years in premium client-facing roles.
• Proven experience with HNWIs/UHNWIs in private banking or luxury hospitality.
• Confident communicator with a strong sense of discretion and professionalism.

Responsibilities

• Drive revenue and profitability through personalized service and targeted business development.
• Develop and implement marketing and sales strategies for private clients.
• Ensure a seamless, white-glove service experience for high-value clients.

Skills

Client management

Business development

Strategic thinking

Communication

Diplomacy

Education

Degree in Business, Marketing, Finance or related field

Job description

The Role

Are you a relationship-driven professional with a passion for delivering exceptional client experiences? IHH Healthcare Singapore is looking for a strategic and dynamic Assistant Manager, Private Client Experience to lead account management, sales, and marketing initiatives for our exclusive healthcare offerings tailored to high-net-worth and ultra-high-net-worth individuals (HNWIs and UHNWIs).

This is a unique opportunity to join one of the region’s most respected healthcare providers, helping us expand our reach to corporate C-suites, family offices, private banks, insurers, and luxury hospitality networks.

Key accountabilities

Key Responsibilities

• Grow and retain our high-value client base: Drive revenue and profitability through personalised service and targeted business development.
• Design and execute bespoke strategies: Develop and implement marketing and sales plans to engage private clients and wealth management partners.
• Champion the client journey: Serve as the key contact for high-value clients, ensuring a seamless, white-glove service experience.
• Leverage insights for innovation: Analyse client feedback, trends, and market intelligence to continuously improve offerings and service delivery.
• Represent IHH at elite forums: Be the face of our brand at private client events, upholding the integrity and prestige of our healthcare services.

Qualifications & Experience

Who You Are

• A degree holder in Business, Marketing, Finance or a related field
• An experienced professional with 6 to 8 years in premium client-facing roles
• Proven experience working with HNWIs/UHNWIs, ideally in private banking, luxury hospitality, philanthropy, or wealth management
• A confident communicator and trusted advisor, with a strong sense of discretion, diplomacy and professionalism
• A strategic thinker with strong executional skills and commercial acumen

Additional Information