Assistant Manager Outsource Human Resources

RSM STONE FOREST ACCOUNTSERVE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading consultancy firm in Singapore is seeking an experienced Assistant Manager – Outsourced Human Resources to manage HR functions for client organizations. You will oversee payroll, recruitment, and employee relations while ensuring compliance with local labor laws. The ideal candidate will have 4–6 years of HR experience in an outsourced environment. Strong client-facing skills and proficiency in HR software are essential for this role.

Qualifications

• 4–6 years of experience in HR, with at least 1–2 years in an outsourced or consultancy environment.
• Strong understanding of HR practices and local labor laws.
• Ability to manage multiple client accounts and prioritize tasks.

Responsibilities

• Manage end-to-end HR functions for client organizations.
• Deliver high-quality HR services including payroll and recruitment.
• Supervise a small team to meet client expectations.

Skills

Client-facing skills

Problem-solving

Attention to detail

Time management

Tools

SAP

Workday

Oracle HCM

Zoho People

Job description

The Assistant Manager – Outsourced Human Resources is responsible for managing end-to-end HR functions on behalf of client organizations. This role involves delivering high-quality HR services including payroll, recruitment, employee relations, compliance, performance management, and HR administration. The role also includes supervising a small team and ensuring service-level agreements (SLAs) and client expectations are met.

Job Description:

• Business partnering with clients in full spectrum of HR & administrative functions in an outsource environment
• Delivering comprehensive HR policies, procedures and associated documents in keeping abreast with statutory changes and ensure full compliance with local legislations
• Facilitating application process in the submission for employment-related passes for all clients
• Administering daily HR operational matters and overseeing full set of payroll and statutory submission
• Providing advisory to clients and their employees on all MOM/CPF/IRAS matters
• Providing guidance and support to the operations team to ensure quality and timely delivery of services to all clients
• Managing and building relationships with the clients to meet and exceed the customers’ expectation through a high level of service
• Supporting the Group Head to create and implement strategies designed to grow the business and standardizing operating procedures in delivery of services
• Ad-hoc duties and projects as assigned by Group Head or the Management to achieve the goals of the business unit.

Requirements:

• 4–6 years of experience in HR, with at least 1–2 years in an outsourced or consultancy environment.
• Experience in start-up companies would be a plus point.
• Exposure to HR operations, payroll processing, and labor compliance.
• Strong understanding of HR practices and local labor laws.
• Excellent client-facing and communication skills.
• Ability to manage multiple client accounts and prioritize tasks.
• Proficiency in HR software (e.g., SAP, Workday, Oracle HCM, Zoho People).
• Problem-solving, attention to detail, and time management.