Assistant Manager, Operations Planning and Projects

The Job

Projects:

• Execution of digitalisation projects at the Lighter Terminals and allocated projects in the Lighterage and Regional Trade Division.
• Lead in conducting User Acceptance Testing (UAT) for system changes and implementation.
• Collaborate with Organisation Digitalisation and Transformation & Safety Team on optimisation projects.
• Manage set project timelines, milestones, budget and monitor that projects are kept on track.
• Monitor project deliverables and provide regular updates to relevant stakeholders on project progress.
• Support project team members, assigning tasks and ensuring effective task completion.
• Schedule tasks and coordinate with various team members to accomplish project objectives in a timely manner.
• Work cross-functionally to solve problems and implement changes as needed, fostering a collaborative and solution-oriented environment.
• Resolve conflicts among different stakeholders and assist in conflict resolution to ensure project success.

Operations Planning:

• Propose, develop and monitor ground operation productivity monitoring parameters.
• Optimize operations planning, identifying and rectifying bottlenecks and impediments to smooth operations flow including day-to-day troubleshooting
• Perform Division procurement functions
• Lead in implementation of continuous improvements in operations processes.

Additional Responsibilities:

• Perform other administrative duties and handle ad-hoc tasks as instructed by Division HOD.

Job Requirement

• Bachelor’s Degree in Maritime Studies, Shipping, Terminal Operations, Business Management, Computer Science, Applied Digital Information Solution Systems, Industrial Design, or a related field.
• Understanding of stakeholder engagement, process mapping, and solution design.
• Basic software development and database knowledge.
• Proficiency in Microsoft Office suite; Database management; coding skills in Python, Java, or other object-oriented programming languages are a plus.
• Proactive with strong problem-solving skills; able to propose and implement improvement ideas.
• Excellent communication skills; able to engage effectively with diverse cultures.
• Detail-oriented and process-driven; able to deliver results under challenging conditions.
• Ability to lead and secure stakeholder buy-in for proposed solutions and processes.