Assistant Manager (Operations) - Global Logistics Company

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading company in logistics is seeking a Warehouse Operations Supervisor to oversee daily activities, manage a team, and ensure efficiency and compliance. The ideal candidate will have substantial experience in warehouse management, strong organizational skills, and a proven ability to lead a team effectively.

Benefits

13th Month Salary

Qualifications

• At least 6 years of experience in warehouse operations with minimum 3 years in supervisory position.
• Strong knowledge of logistics and warehouse processes.
• Capability in training and evaluating team performance.

Responsibilities

• Supervise warehouse operations and manage KPI goals.
• Ensure compliance with procedures and maintain inventory accuracy.
• Provide on-the-job training and evaluate employee performance.

Skills

Organizational skills

Time management

Leadership

Communication skills

Interpersonal skills

Analytical skills

Education

Diploma in Logistics Management

Tools

Warehouse Management System (WMS)

MS Word

Excel

PowerPoint

Outlook

Job description

Benefits: 13th Month Salary

Position Summary

This position is responsible for supervising an operations team in managing warehouse operations and activities.

Primary Responsibilities

• Assist the Operations Manager in managing and coordinating the day-to-day activities of the warehouse operations.

• Lead the team to achieve the department's KPI goals.

• Prepare, maintain, and update documentation of processes to meet accounts requirement and changes in customer requirements.

• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.

• Ensure timely processing of all inbound and outbound activities.

• Ensures the highest degree of efficiency is maintained at all times.

• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.

• Supervise the distribution flow, and the transportation activities within the company’s managed warehouse.

• Provide on-the-job training to warehouse staff.

• Perform inventory reconciliation on stock discrepancy.

• Ensure timely updating of WMS on stocks return and follow-up system updates of closeout items.

• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.

• Highlight to Operations Manager for any irregularity in the warehouse.

• Ensure warehouse operations safety and security.

• Assist the Operations Manager in implementation of work improvement projects.

• Communicates with customer on operations and service issues.

• Maintain complete visibility of all current and cargo movements.

• Participate in customer meetings and manage transportation service providers.

• Evaluate service levels, review processes and procedures, identify areas for improvement, and establish and execute action plans.

• Provide training, coaching, and support to assigned personnel to enable them to effectively perform their jobs.

• Monitor and track all warehouse, transportation and administrative costs associated with their assigned responsibilities.

Experience:

• This position requires 6 years working experience with minimum 5 years of relevant experience in warehouse operations with at least 3 years in supervisory position.

Education:

• Diploma or above in Logistics Management or equivalent

Skills:

• Strong organizational and time management skills

• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports

• Good understanding of Customer requirements for business account

• Proficient in MS Word, Excel, PowerPoint, Outlook etc

• Good leadership skills

• Able to use systematic approach in decision-making.

• Exhibit good judgment and understanding of issues

• Good working knowledge of the following operations areas – distribution, manufacturing,

• inventory planning, network analysis, materials management.

• Good Interpersonal skills

• Good Communication skills

• Proven transportation /logistics / supply chain management knowledge

• Good customer relationship management skills

• Good written and oral communications skills

• Proven experience in Warehouse operations

Working hours:

• Mon to Fri, 8:30am to 6pm