Assistant Manager (NUHS@Home)

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An innovative healthcare service is seeking a proactive Assistant Manager to coordinate patient care and operations. This role involves liaising with various departments, overseeing logistics, and enhancing workflows in a fast-paced environment. Ideal candidates are strong communicators with a can-do attitude, ready to embrace challenges and contribute to transforming healthcare delivery. Join a passionate team dedicated to improving patient experiences and making a meaningful impact in the community.

Qualifications

• Strong communication and planning skills are essential.
• Experience in a hospital setting is a plus.

Responsibilities

• Liaise with Billing Office on patient billing matters.
• Oversee financial counselling operations for NUHS@Home.
• Manage logistics and transport for smooth workflows.

Skills

Communication Skills

Planning Skills

Problem-Solving

Team Player

Job description

Institution: National University Health System

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As an Assistant Manager for NUHS@Home, you will play a vital role in the coordination and management of our patients' care. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• Liaise with Billing Office on billing related matters and attend to any clarifications on patient bills
• Oversee the financial counselling operation for NUHS@Home
• Guide new Programme Coordinators on boarded and oversee all NGEMR related matters – e.g. troubleshoot access issues, downtime process etc
• Oversee the operations on the ground in ops room to ensure smooth workflows
• Oversee the logistics and transport management for NUHS@Home
• Liaise with ops on all matters related to Logistics, Procurement, Onboarding/Offboarding and other administrative tasks.
• Coordinate with internal i.e. legal, comms & external partners on programme expansion. Maintain relationship with external vendors i.e. feedback for process improvement
• Other ad-hoc tasks as required

Requirements

• Strong communication and planning skills
• Able to cope with and work in a fast paced environment
• Must be a good team player with positive work attitude and able to work independently
• Prior knowledge/working experience in a hospital setting is an added advantage