Role Summary:
The Material & Service Master Data Governance Assistant Manager drives the best-in-class data quality practices and adoption across ST Engineering. This role collaborates with Business Areas – Land Systems, Marine, Aerospace, URS/DS/Satcom to roll out the entire Material Master Data &/or Service Master Data Programs based on master data design specifications, data governance rules & data dictionaries etc.
Key Responsibilities:
- Data Governance Framework:
- Interview Business Units, define problem statements and objectives related to data governance to address existential data challenges.
- Assist SM, Material Master Data to co-develop the Data Strategy, aligning it with the organization's broad goals and objectives.
- During each interaction with stakeholders, identify & pin down critical data elements and entities that are crucial for the organization's operations and decision-making processes, persuading business stakeholders to adopt the new rules. Establish the Data Governance structure and council to oversee and govern data-related activities.
- Proactively approach the Business Units to appoint and induct data owners, stewards for different data fields, ensuring clear accountability and responsibility, ultimately increasing stakeholder buy-in across the organization.
- Master & Reference Data Management:
- Implement a new Master Data Management (MDM) platform (BTP) to centralize and manage master and reference data efficiently.
- Keep abreast of latest industry innovations and provide circular feedback to revisit and update, or establish new MDM operations, processes, and workflows.
- Support SM, Material Master Data to drive necessary change management efforts to ensure successful adoption and integration of the MDM platform across the organization.
- Metadata Management:
- Define an end-to-end Metadata framework to standardize metadata management practices.
- Operationalize the Business Glossary & Data Dictionary, ensuring consistent definitions and understanding of data across the organization as required.
- Work with SAP Team to co-design the BTP platform as a solution for the best-fit metadata management tool and integrate it with the S4 HANA.
- Develop processes and guidelines for metadata capture, maintenance, and usage to facilitate data discovery and understanding.
- Data Quality Metrics:
- Establish a comprehensive Data Quality framework, including data quality dimensions, metrics, and thresholds.
- Define policies and procedures for Data Quality Management, outlining data validation, cleansing, and monitoring processes.
- Develop key performance indicators (KPIs) and measures to assess and track data quality improvement initiatives. Conduct data analysis to identify data anomalies, inconsistencies, areas for improvement, and for decision making.
- Data Capabilities:
- Drive awareness campaigns and organize data literacy sessions to promote a data-driven culture within the organization.
- Assist the Senior Manager to establish Cross-Functional Data Forums to facilitate collaboration and knowledge sharing among different teams and departments.
- Develop a data stewardship plan to engage and empower end-users as data stewards, ensuring data accuracy, integrity, and governance.
- Accountability:
- Monitor data usage across teams and provide insights on best practices and trends in data utilization.
- Lead the data assessment of new digital initiatives at the solution design stage to ensure data governance requirements are considered and incorporated.
- Establish project budget dashboard to ensure project costs remain under control leading up to project launch.
Key Measures of Success:
- Full adoption of the data governance framework by the organization, with widespread awareness and adherence.
- Successful implementation of the new MDM platform, fully cleansed data according to master data rules, roll out of Master Data Design Specs including the establishment of a defined operating model to be updated as required.
- Operationalization of the Metadata framework, with the Business Glossary and Data Dictionary effectively utilized.
- Data quality metrics in place, with KPIs consistently meeting or exceeding defined targets.
- Broad adoption of data frameworks and high-level data skills across the organization, evidenced by increased data literacy and capabilities.
Attributes & Qualifications:
- Have a can-do attitude and is able to work with ambiguities and accurately prioritize work to progress the project.
- Bachelor's degree in Management Information Systems, Data Management, Supply Chain, Procurement, Mathematics or equivalent with at least 5 - 10 years of related experience.
- Respectful and have a flair in asking the right questions to understand and assess situations and information.
- Excellent communication skills, both written and verbal, with the ability to communicate effectively at all levels of the organization.
- Strong problem-solving and critical-thinking skills, balancing strategic alignment with technology roadmap and continuous improvement focus.
- Strong understanding of methodologies for gathering, analysing, and documenting data governance practices.
- Ability to work in a dynamic environment, prioritize tasks, and handle multiple responsibilities simultaneously.
- Strong organizational and creative problem-solving skills, with the ability to work independently and drive initiatives forward.
Preferred:
- Experienced in at least 1-2 rounds of ECC to S4 HANA migration project. Competent in Material or Service Master Data. Consulting background with a strong business acumen and appreciation of Material and service master data, business and system processes, particularly in the manufacturing or defence related domain.
- Prior experience in assisting or leading Master Data Management (MDM) rollout projects in a brownfield environment, good knowledge of Material Master and Service Master Data.
- Project management experience, including the ability to plan, execute, and monitor projects within defined timelines and budgets.
- Coaching and consulting skills to provide guidance and support to teams and stakeholders.
- Facilitation skills to lead meetings, workshops, and discussions effectively.