Assistant Manager/Manager (Operations Support), IHPC

A*STAR RESEARCH ENTITIES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading research entity in Singapore is seeking an Operations Coordinator to provide administrative and operational support for programme coordination efforts. The role includes managing logistics, financial processes, and internal communications. Candidates should possess strong organisational skills, a knack for problem-solving, and relevant experience in a dynamic environment.

Qualifications

• Five years of experience in an administrative or operational role.
• Proficient in MS Office Suite and office management tools.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Manage administrative tasks and support daily operations.
• Assist with financial and fund requisition processes.
• Coordinate event logistics to ensure seamless execution.

Skills

Organisational skills

Communication skills

Problem-solving

Education

Diploma / Bachelor's degree in Business Administration

Tools

Microsoft Office Suite

Job description

The Centre for Advanced Technologies in Online Safety (CATOS; https://www.catos.sg) was established in 2023 to host Singapore's Online Trust and Safety (OTS) Programme, a national research programme that leads the advancement of whole-of-nation technology capabilities to monitor and tackle online harms. The Systems Engineering Pillar of CATOS focuses on translational research and development, including evaluating, testing and integrating research output into needle-moving applications. One of the major outcomes will be a technological platform with an integrated suite of deep tech OTS engines, which analyses various internet sites and platforms for fast-trending harmful online content, such as non-factual claims, deepfakes, and hateful and toxic content. Different combinations of OTS engines can then be integrated and adapted to address the specific requirements of various stakeholders.

This role will be responsible for providing administrative and operational support for programme coordination efforts. Key responsibilities include budget monitoring, logistic support, record-keeping, inventory management, procurement coordination, internal communications, and compliance monitoring to ensure smooth execution of the Programme's operational activities.

The candidate will assume the following roles and responsibilities:

• Manage administrative tasks to support daily operations and ensure the smooth functioning of the Centre.
• Assist with financial and fund requisition processes, including budget requests, projections, expense tracking, document verification, and justification compilation.
• Support procurement, inventory management, and vendor coordination to maintain operational efficiency.
• Maintain accurate records and ensure compliance with organisational policies and guidelines.
• Coordinate event logistics, including venue booking, catering, and documentation, to ensure seamless execution.
• Facilitate internal communications and collaborate with departments on operational needs.

JOB REQUIREMENT:

• A Diploma / Bachelor's degree in Business Administration, Operations Management, or a related field.
• Strong organisational skills, with a keen eye for detail and ability to manage multiple tasks efficiently.
• At least five (5) years of experience in an administrative or operational role, preferably within a research, academic, nonprofit, or public sector environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office management tools.
• Excellent communication and interpersonal skills to coordinate with diverse stakeholders.
• Problem-solving mindset with the ability to anticipate operational challenges and develop practical solutions.
• Adaptable, proactive, and able to work both independently and collaboratively in a dynamic environment.

Our programme coordination work is highly dynamic, agile, and collaborative in nature.

• We expect everyone to take ownership of their role, responsibilities, and tasks.
• We encourage everyone to speak upwhen they have feedback or ideas for improvement.
• We provide honest feedback to one another, which can be tough at times, but it fosters rapid learning.
• We careabout each other'sprofessional growth and well-being.

When applying, please share at least two representative events where you played a primary role in their successful planning and execution, highlighting your contributions and impact.

Please note that only shortlisted candidates will be notified.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.