Assistant Manager / Manager, E-Commerce, APAC & ME

Samsonite Group APAC & Middle East; Singapore; On-site; SGD 78,000 - 112,000; Full time

Job summary

Samsonite Group APAC & Middle East is seeking a Regional Assistant Ecommerce Manager to drive Ecommerce for assigned brands across Asia Pacific & Middle East. The role requires hands-on experience managing Ecommerce for a premium brand, including own brand sites, marketplaces and retailers, with a focus on growth and profitability.

The position reports to the Vice President of Digital Experience & E-Commerce and is based in Singapore.

Qualifications

• Minimum Bachelor’s Degree in E-Commerce, Online Marketing or a related field.
• Experience leading regional Ecommerce for a premium consumer brand.
• Strong ability to operate in a highly matrixed environment and drive P&L.

Responsibilities

• Geographic management for local country E-Commerce teams across the region, leading digital brand development and channel expansion.
• Lead digital brand management to ensure proper brand representation across online properties.
• Drive regionally-led campaigns spanning multiple countries and lead regional projects (site launches, functionality enhancements).
• Roll out best practices with a regional view and replicate successes across countries.
• Maintain an analytics-driven approach to tracking and reporting the business.

Skills

Ecommerce leadership

Brand management

Campaign management

Data analytics

English proficiency

Education

Bachelor’s degree in E-Commerce/Online Marketing

Tools

Google Analytics

Shopify

Marketplace platforms

Job description

Samsonite Brands is rapidly expanding our portfolio of brands’ (Samsonite, American Tourister, Gregory, Hartmann, Kamiliant, High Sierra, Lipault, etc.) Ecommerce business across the Asia Pacific & Middle East region. To support this strategic business, we are looking for a Regional Assistant Ecommerce Manager to join our team.

This regional role will be responsible for driving the Ecommerce business for assigned brands and countries. We are looking for someone who has significant and demonstrable hands-on experience running an Ecommerce business (through own Brand Site, marketplaces, retailers) for a global premium brand. You will be spearheading the Company’s aggressive and strategic shift to Ecommerce.

This role reports to the Vice President of Digital Experience & E-Commerce, Asia Pacific & Middle East, and is based in our regional headquarters in Singapore.

This is a one-year contract position.

Key Responsibilities

• Geographic management: You will be the primary functional and regional lead for local country E-Commerce teams across our regional presence, who look to you for leadership, guidance and advice to develop their overall E-Commerce business and P&L profitability. This includes but is not limited to: digital brand development, channel expansion, campaign management and platform development.
• Digital Brand management: This role will focus on the development of the brand across all our online E-Commerce and Digital properties. You will be the key E-Commerce stakeholder responsible for ensuring our brand is properly represented in the entire E-Commerce ecosystem.
• Regional campaigns: Drive regionally-led campaigns that span multiple countries
• Regional projects: Initiate, own and lead regional projects (new site launches, functionality enhancements) to drive consistent adoption across multiple countries
• Rolling out best practices: Have a regional view of successes across the region and replicate across multiple countries so that we do not need to reinvent the wheel every time.
• Tracking & reporting: Have an analytics-driven approach to driving your business

Key Requirements

In short, we are looking for someone who has experience managing a regional Ecommerce business for a premium brand in a highly matrixed and decentralized environment. The successful candidate for this key role will need to have a strategic mindset, the ability to execute hands-on and confidence to influence others in a highly decentralized environment. Excellent communications skills, superb interpersonal skills and the ability to juggle multiple priorities and the acumen to strive in an ambiguous environment are all necessary skills to be successful in this role.

Education & Experience

• Able to lead and work with people at all levels across the organization
• Skilled at influencing opinion to accomplish business goals and objectives without damaging relationships
• Decisive, can make sound decisions in the face of pressure
• Extremely detail orientated with strong sense of work prioritization
• Outgoing, proactive, fast-learning, independent and innovative
• Flexible and able to deal with ambiguity
• Able to work effectively with teams spread across multiple geographies and time zones

Education:

• Minimum Bachelor’s Degree holder in E-Commerce, Online Marketing or a related field

Work Experience:

• At least 5 years’ relevant experience gained from a premium consumer lifestyle Brand

Required languages

• Proficiency in English mandatory
• Working knowledge of other Asian languages (Japanese, Korean, etc.) would be an advantage

Samsonite/TUMI is an equal opportunity employer and welcomes applications from all qualified candidates without consideration of age, race, religion, gender, sexual orientation, disability, marital status or family situation. We actively cultivate a diverse workforce and promote inclusion in our workplaces. We hire based on merit and believe in selecting the best candidate for the job. People from all backgrounds, including those with special needs, are encouraged to apply.

All information provided by candidates will be used solely for recruitment purposes. Unsuccessful applications will be destroyed upon completion of the recruitment process.