Assistant Manager/ Manager Animal Care/ Customer Experience

tails up; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Tails Up in Singapore is seeking a passionate, patient team lead to manage a pet facility and work hands-on with dogs at all life stages. You will supervise staff, train dogs, and ensure daily care, enrichment, and safety.

The ideal candidate has proven experience in running a pet-related facility, excellent written English, and enjoys customer interactions while keeping operations smooth and friendly. 5-day work week.

Qualifications

• At least 3 years experience managing a pet related facility / an operational team.
• 5 day work week, 7am - 4pm or 10am - 7pm
• Good with written English
• Able to handle customer experience and administrative matters
• Loves being around and working with animals.
• Not afraid of getting your hands dirty
• Have to have rights to work in Singapore

Responsibilities

• Managing a team + Working hands on with dogs
• Working on training / management of dogs
• Cleaning/husbandry/feeding etc
• 10% Administrative/customer management matter

Skills

Team management

Dog handling

Customer service

Job description

You must enjoy the science behind animal behaviour and want to work hands on with dogs of all life stages.

We're looking for a passionate, patient and caring individual to join our team.

Job scope

• Managing a team + Working hands on with dogs

• working on training /management of dogs

• Cleaning/husbandry/feeding etc

• 10% Administrative/customer management matter

Requirements:

• **At least 3 years experience managing a pet related facility/ an operational team.

• 5 day work week, 7am - 4pm or 10am - 7pm

• Good with written english

• Able to handle customer experience and administrative matters

• Loves being around and working with animals.

• Not afraid of getting your hands dirty

• Have to have rights to work in Singapore