Assistant Manager - L&D Competency Framework (HCM)

Synapxe; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in Singapore seeks a dedicated professional to lead and implement a robust competency development framework. The role requires collaboration with business leaders to align training programs with organizational needs while ensuring sustainable growth through effective governance. Ideal candidates will have a background in HR or IT, strong stakeholder management skills, and a proactive approach to enhancing workforce capabilities.

Qualifications

• 3 – 5 years of experience in competency-based learning framework development.
• Advanced Certificate in Learning and Performance or similar certification is advantageous.
• Ability to set up systems in a complex environment.

Responsibilities

• Facilitate implementation of governance framework for competency development.
• Develop learning pathways for professional groups.
• Conduct training and design learning events.

Skills

Stakeholder management

Project management

Agile mindset

Collaboration

Education

Bachelor's Degree in Human Resources or Information and Communication Technologies

Job description

Position Overview

Reporting to the Senior Manager of the Competency Development and Governance team, the hire is required to ensure that Synapxe has a future-ready workforce by charting out the competency needs of the organisation, implementing training programmes that would bridge the gaps and putting in place appropriate structures and governance measures that will sustain competency development. This includes collaborating very closely with Business Leaders and Subject Matter Experts to plan and organise the developmental interventions to support business needs, and with the learning operations and creation team as well industry partners for implementation.

Role & Responsibilities

• Facilitate implementation of the governance framework for competency development, including the appointment of competency leads for the various competency domain areas, and organisation of regular steering committee discussions with Synapxe Management to drive the learning workplan

• Set up the Synapxe Academy Faculty team comprising in-house trainers or facilitators who could help contextualise or deliver the learning content with training providers

• Work with the in-house competency leads in the various domain areas to set up the HealthTech Competency Framework for the respective healthcare, technical and product domain areas (e.g. software engineering, project delivery, EPIC)

• Determine the competency requirements for various professional groups at each seniority level, which will then be translated into recruitment, development, and appraisal interventions

• Develop learning pathways for professional groups building on the competency framework, that will set out the mandatory and recommended training programmes and/or certifications for staff

• Design, curate and implement flagship programmes which builds on a strong adult learning pedagogy and the established competency framework, in partnership with Synapxe Academy Faculty members as required

• As a learning partner to the selected Business Units (BUs), work with BUs to (a) carry out learning needs analysis to identify training needs, (b) identify suitable vendors for training, and (c) support in programme implementation. Be the first port of call when BUs have training-related queries

• Conduct standup training or facilitation for in-house training programmes (e.g. Group Orientation)

• Design and run capability events (e.g. Learning & Innovation Festival) which will help anchor a learning culture in the organisation

• Conduct timely reviews of the programmes run by Synapxe Academy to ensure that programmes are effective, and to source for alternative programmes, where relevant

Requirements

• Bachelor's Degree preferably majoring in Human Resources or Information and Communication Technologies

• Candidates with at least 3 – 5 years of experience in the development and implementation of competency-based learning framework in an organisation with established HR practices will be an advantage

• Attainment of the Advanced Certificate in Learning and Performance or other established learning and development certifications will be also an advantage

• Ability to handle intense workload, set up systems and structures in a complex working environment, and project manage a few workstreams at once

• Good stakeholder management skills and have an enterprising mind to look ahead at the evolving needs of the operations and proactively manage

• Have a positive, growth and agile mindset, energetic, collaborative, meticulous, and enjoys working in a fast-paced environment with good follow-through